Avaliações (213)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
10 de outubro de 2024

I've been very impressed with Starshipit throughout our trial. We're still evaluating whether it meets our business needs. There are a few quirks and idiosyncracies, but it delivers probably 95% of what we need now and into the future.

The onboarding has been great, though. Holly has been able to answer questions about our specific needs and has been very responsive throughout.

Bondi Records
Austrália
About 1 month usando a aplicação
26 de setembro de 2024

So great to have a local shipping company! Great support, simple and quick to use for our team. 2 months on and the onboarding specialist still reaches out to ensure everything is running how it should. Love that we can automatically assign parcels to certain carriers. No extra costs for using our own couriers. Big thumbs up!

GF Oats Australia
Austrália
2 months usando a aplicação
20 de novembro de 2024

Millie has made my onboarding process exceptionally seamless, saving me plenty of time and effort - and really taking the time to understand my business and it's needs. She was extremely attentive to detail and super personable making the process very enjoyable. I would recommend Starshipit wholeheartedly.

Nana-J
Austrália
28 days usando a aplicação
12 de novembro de 2024

Such a great experience with Starshipit so far. It's a process setting it up but the onboarding service is great and once it is set up, everything is so easy.

Thanks Starshipit!

Dr Glitter✨
Austrália
29 days usando a aplicação
27 de agosto de 2024

Starshipit is absolutely brilliant. It has streamlined our entire shipping process and allowed us to have all of our couriers in one location, clearly showing who is the cheapest/fastest option. The integration side of things was also so easy! We had so many questions and Geoff always had the answer or found out what was needed. Even with the time difference he went out of his way to get back to our many, many emails. Everything is running smoothly and the whole process was so, so simple with Geoff helping us out.

Father Sons
Reino Unido
5 months usando a aplicação
Questão respondida por Starshipit 15 de outubro de 2024

Hi team Father Sons, thanks for your kind feedback! Geoff's always striving to provide the best possible support and will be delighted. We look forward to continue working with you!

4 de setembro de 2024

We've had a great experience using the Starshipit app! The features are solid, but what really stands out is their customer support. The team is incredibly helpful and responsive. Whenever we've had a question or issue, they’ve been quick to assist and always provided clear solutions. Their support makes managing shipments so much smoother. Highly recommend for anyone looking for reliable shipping software with top-notch customer service!

Xali Organics
Austrália
7 months usando a aplicação
Questão respondida por Starshipit 30 de setembro de 2024

Thanks for the kind feedback! We're glad the features are working well for you, and it's great to hear our support team has been helpful. We appreciate the recommendation!

9 de setembro de 2024

Enjoying all the features and we are only just getting started with the platform. Will form a big part of our expansion plans into new markets.

Microtexx
Austrália
4 months usando a aplicação
2 de setembro de 2024

Starshipit has managed to address our many needs when shipping wine, making the experience for us and our customers top-notch. The Starshipit team provided great support throughout the whole process. We highly recommend this app to anyone looking to automate their shipping process!

Canterbury Wines
Austrália
6 months usando a aplicação
Questão respondida por Starshipit 30 de setembro de 2024

Thanks for sharing your experience! We're glad to hear Starshipit has been helpful for your wine shipments, and that our team was able to support you. Your recommendation means a lot!

12 de setembro de 2024

The customer service is 5 star. Once everything was set up the process for shipments is seamless. Highly recommend.

M3GA.
Austrália
11 months usando a aplicação
Questão respondida por Starshipit 30 de setembro de 2024

"Thanks for the feedback! Great to hear the process has been smooth. We appreciate the recommendation."

29 de setembro de 2024

We have had the most seamless, smooth sailing experience whilst onboarding with Starshipit. We were allocated a specialist for the first 6 weeks and they were so efficient and proactive with any questions we had (thank you Millie!). Their customer support is next level, as are the Starshipit features on the app. Super easy to navigate and very reliable.

Munchtime
Nova Zelândia
About 1 month usando a aplicação