Avaliações (210)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
4 de novembro de 2024

Starshipit optimized our fulfillment and shipping process, saving us time, effort, and resources. Tons of features and options to customize according to what you need operationally.

Amazing support team from enquiry, to setup, actual implementation, and even after the launch. Always ready to help and quick response.

GO Industrial
Austrália
About 3 years usando a aplicação
23 de novembro de 2024

Generally very useful app for most carriers. Very quick to print. However there are some technical issues and bugs that come up once in a while that take time to fix - best to have a dedicated team meber to manage Starshipit implementation to fix these as they come up. Ron from Starshipit has been very helpful in onboarding us and our carriers. I generally recommend this to business that want visibility and flexibility in their shipping & fulfillment.

Enki Apothecary
Austrália
About 1 year usando a aplicação
11 de novembro de 2024

We should have made the move to Starshipit sooner! We've been extremely happy with the functionality of the app, which has saved us a large amount of time each day with our fulfilment processes. Having the ability to set up auto rules and connect multiple carriers has been a game changer. One key feature we love is the ability for the platform to choose the right carton size for our shipment, saving us money across our shipments. A huge shout out to Ron for our onboarding and making integrating a breeze.

Oh Flossy
Austrália
4 months usando a aplicação
31 de outubro de 2024

This platform is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. Amazingly fast customer service with super actionable tips to solve your problems.

I have reached out Holly many times and always got the quick responses and helpful support. She is fabulous! Thanks Holly!

Good Furniture
Nova Zelândia
About 2 months usando a aplicação
26 de novembro de 2024

Adam our onboarding expert was the best part of integrating with Starshipit, he made is so easy to join, to set up and was so quick to respond back to queries and concerns. The app is great and allows us to easily collate all our orders without inputting all the customer's details into a courier site. It has helped us save so much time!

buj
Austrália
2 months usando a aplicação
29 de outubro de 2024

Australian based store here. We use a combination of international eparcel and domestic mypost business.

I've tried other shipping platforms and had issues, but StarShipit has been refreshingly simple to set up and a powerful tool. It has dramatically reduced the amount of time it takes to completely fulfillment which is vital for a fast growing business. I am also able to import csv files for Kickstarter rewards.

I was able to complete most of the onboarding myself and when I needed assistance with the final settings, they were very helpful.

Thoroughly recommended.

Angy Paws
Austrália
29 days usando a aplicação
30 de setembro de 2024

We just moved to Starshipit and it has been the most amazing experience all due to one of their team members - Millie Whatuira. Mille from the Starshipit team was flawless. She had incredible customer service, and we were blown away by her support. We couldn't have done it without Mille and i couldn't recommend her enough if you're looking at moving to the platform. Thank you Millie!

Conserving Beauty
Austrália
About 2 months usando a aplicação
26 de setembro de 2024

So great to have a local shipping company! Great support, simple and quick to use for our team. 2 months on and the onboarding specialist still reaches out to ensure everything is running how it should. Love that we can automatically assign parcels to certain carriers. No extra costs for using our own couriers. Big thumbs up!

GF Oats Australia
Austrália
2 months usando a aplicação
10 de outubro de 2024

I've been very impressed with Starshipit throughout our trial. We're still evaluating whether it meets our business needs. There are a few quirks and idiosyncracies, but it delivers probably 95% of what we need now and into the future.

The onboarding has been great, though. Holly has been able to answer questions about our specific needs and has been very responsive throughout.

Bondi Records
Austrália
About 1 month usando a aplicação
27 de agosto de 2024

Starshipit is absolutely brilliant. It has streamlined our entire shipping process and allowed us to have all of our couriers in one location, clearly showing who is the cheapest/fastest option. The integration side of things was also so easy! We had so many questions and Geoff always had the answer or found out what was needed. Even with the time difference he went out of his way to get back to our many, many emails. Everything is running smoothly and the whole process was so, so simple with Geoff helping us out.

Father Sons
Reino Unido
5 months usando a aplicação
Questão respondida por Starshipit 15 de outubro de 2024

Hi team Father Sons, thanks for your kind feedback! Geoff's always striving to provide the best possible support and will be delighted. We look forward to continue working with you!