STKY ‑ Sticky Add To Cart Bar
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
レビュー (469)
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評価順
Just started - a great help from Mohit on setup from first minute. thank you!
Hi soapforglobe.com,
Thank you for your feedback! We're glad to hear that our team member Mohit provided great help with the setup right from the start. We're committed to ensuring our users have a smooth and supportive experience.
Thank you for being a valued user!
I would highly recommend this app. Looks like its going to help grow our business. Tanmay was very helpful. Took time to explain it as clearly as possible. Thank you
Hi Fabricfabulouss,
Thank you so much for your kind words! We're delighted to hear that our app is set to help grow your business and that Tanmay was able to assist you effectively. We truly appreciate your feedback and look forward to continuing to support your success!
Perfect support!
Hi Burneek,
Thanks for your feedback! We're delighted to hear that you found our support perfect. We're committed to providing excellent customer service and are always here to help.
Very helpfull
Easy to use app and friendly & fast customer service! Perfect for my needs!
I waited two full weeks for a solution. The support team kept making promises they never followed through on. After five days of silence, someone finally responded – but instead of checking the bundle I reported, they worked on a completely different one that was already functioning. Then they tried to present that as a “solution”, even though the actual issue hadn’t been touched.
I pointed it out again – and got vague answers and another delay. Then three more days of silence. I constantly had to follow up myself, and all I got were generic replies. They repeatedly said “we’ll get back to you later today” – which only happened once in two weeks.
Worst of all: this is a paid app. Had I not canceled the trial in time, I would’ve been charged for absolutely nothing. Honestly, it felt like they were trying to stall until the trial expired.
I’ve since switched to another app – and the new developer fixed the exact same issue in just 5 minutes. That says it all.
As a solo store owner, I rely on reliable tools and responsive support. Sticky Cart delivered neither. The bug was never fixed, communication was lacking, and the experience was borderline unprofessional.
Peter,
This is Sean, Ops Manager with STKY Add to Cart. I am terribly sorry for your experience here.
Our app has experienced some recent conflicts with new "bundling" apps on the app store, and we are implementing an app-wide improvement to make resolve any conflicts with those apps and our app.
In this case, we dropped the ball, and were not able to fix your issue in a timely manner. Im so sorry for this experience. We are changing our processes to assure this does not happen again -- and I'm so sorry that this happened for your store.
Thank you for your understanding, this feedback helps us get better as an app and make sure we prioritize issues like this more properly starting now.
Using this app for incart upsells and its awesome! The customer service is amazing too. Definitely would recommend 100%.
Great customer support!
Hi Prosleep,
Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer support team. Providing excellent customer service is essential to us, and we're glad we could assist you.
We're here whenever you need us!
Hi Top Collectibles,
Thank you for the 5-star rating! We truly appreciate your support!
Hi Cedar Planters,
Thank you for the 5-star rating! We truly appreciate your support!
