Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 7% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 7% recensies zijn 1 sterren
Bewerkt 8 mei 2019

This app shut down my entire store as well now for the second time! Nothing will load and i have lost so many sales. Wish this would work because i really did like it. Now i cant figure out how to get it off. I deleted it but its still there and my store is still down. Reached out with no response. So frustrating that i am loosing sales per minute.

Anagails
Verenigde Staten
23 dagen gebruiken de app
AppHero heeft geantwoord 22 mei 2019

Unfortunately, our servers failed a couple of times for a very short period on 7 May and 8 May, this happened because we were overwhelmed with the fast increase of the number of stores that are using our apps. However, we solved this permanently as we have moved to bigger and much faster servers so that these issues won’t happen again.

1 mei 2020

It's a real great plugin, and what's even better is their customer care! Our custom theme didn't make the plugin work directly. But after a quick fix from their customer service we are already seeing an increase in conversions!

we buy now store
Verenigd Koninkrijk
Ongeveer 19 uur gebruiken de app
15 februari 2021

app works well and it actually increased the average add to carts to our store. It's perfect, thanks!

The12King
Marokko
7 dagen gebruiken de app
16 november 2019

why not have the quick add on mobile like the desktop????? makes no sense. it would be so cool if it had that option

The Good Ole Outdoors
Verenigde Staten
Ongeveer 13 uur gebruiken de app
AppHero heeft geantwoord 21 november 2019

Thank you for your review. We decided not to add it on mobile, because the mobile screen was too crowded and it was difficult to click on the icon. However, we will take your comment into consideration in our next update and we will try to find a way to add it on mobile.

26 maart 2020

The product works very well. I reached out to support with an observation/suggestion about user experience, and they had implemented what I asked for within a single hour. The only feature I would suggest would be the ability to customize how the floating cart looks on your site (by uploading your own icon, perhaps, or choosing from some different icon options).

Wendigo
Verenigde Staten
Ongeveer 3 uur gebruiken de app
30 juli 2020

App : 5/5 - Customer service 1/5. I use this app on my websites. Works fine on the 1st, not on the 2d because it seems it's not compatible with Best Custom Product Options app. When you need to have more than 3 variants, it does not display over 3 variants...

GolfCenter.fr
Frankrijk
1 dag gebruiken de app
AppHero heeft geantwoord 1 augustus 2020

We are sorry for the delay in replying to your email. We try our best to reply to our users and solve all their issues promptly. We reply within 24 hours and we apologize for any inconvenience that this may caused you. However, in your case, the app you use for custom variants is not compatible with our app, because the app is not creating variants in a standard way.

16 april 2019

Broke my shopify store. Nothing will load. Great concept, poor execution. Like others I thought this would be a great idea, I wouldn't waste your time until the bugs are out.

The Oil Depot
Verenigde Staten
Ongeveer 17 uur gebruiken de app
AppHero heeft geantwoord 18 april 2019

This problem is very specific to the theme "Venue" and we acted and fixed it immediately once we received your review.

30 april 2024

M.A Textile
Pakistan
Ongeveer 6 uur gebruiken de app
26 januari 2024

Art julien
Spanje
12 dagen gebruiken de app