SEOAnt ‑ Sticky Add To Cart
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
Recensioni (383)
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In base alla valutazione
Really helped me a lot and have very good customer support .
Quick, kind and adequate support
Hello There,
Thank you for your wonderful feedback! We’re delighted to hear that you found our support to be quick, kind, and adequate. Our team is dedicated to providing the best service possible, and your appreciation motivates us to keep improving. If you have any more questions or need assistance, please don’t hesitate to reach out!
All the Best,
SEOAnt Support Team of Channelwill
quick response if you met any problem. Nice.
Hello There,
Thank you for your kind feedback! We're glad to hear that you appreciate our quick response when issues arise. Providing timely support is important to us, and we're happy we could meet your expectations. If you need any further assistance, we're always here to help!
All the Best,
SEOAnt Support Team of Channelwill
Now everything works well, thank you Support SEOAnt
Good support and app
They're always available with people and help you very quickly and kindly.
Hello There,
Thank you so much for your kind words! We're thrilled to hear that our team has been consistently available and helpful. Providing quick and kind assistance is our priority, and your feedback reaffirms our commitment to excellent service. If you ever need anything, please don't hesitate to reach out!
All the Best,
SEOAnt Support Team of Channelwill
Negatives
When adding products to cart the item doesn't show only after a refresh of the page.
When opening the cart in the Dawn Theme the cart opens behind the stick bar and you can't click to checkout page.
Positives
Support is friendly and quick.
Custom CSS works nice with a lot is options.
Removed the app as it wasn't useful.
Good day😊
I hope this message finds you well.
Thank you for taking the time to share your feedback. We're glad to hear that you found our support team friendly and quick, and that our custom CSS options worked well for you.
However, we're sorry to hear about the issues you experienced with 1. when adding products to cart the item doesn't show only after a refresh of the page.
2. When opening the cart in the Dawn Theme the cart opens behind the sticky bar, and you can't click to checkout page.
Upon conducting an investigation, we have determined that the issue of items not appearing immediately after selecting "Add to Cart" and requiring a page refresh is the result of a compatibility issue between our app and the default cart you are using during checkout. Additionally, for the covering issue of the bar to your checkout button we haven't heard this during the conversation, but this can be solved by adjusting the z-index number directly in the app settings.
In conclusion, we are sorry for any inconvenience this may have caused and would like to extend our apologies by offering you a total of 8 app credits that can be used to pay for other apps. Please inform us when you are ready, and we will proceed to send the credits.
Looking forward to hearing back from you and please let us know if there is anything else we can help you with.
Respectfully,
SEOAnt Support of Channelwill
It's great
Hello There,
Thank you for your positive feedback! We're glad to hear that you had a great experience with our service. Your satisfaction is our top priority and we'll continue to strive to provide excellent service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns.
All the Best,
SEOAnt Support Team of Channelwill
Bij vragen wordt je heel goed geholpen!
nice