SEOAnt ‑ Sticky Add To Cart
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Fijne en goede service medewerker staat meteen klaar om je te helpen!
Einen schönen tag!
Besten dank für ihr positives feedback! Wir freuen uns, zu hören, dass sie mit unserer dienstleistung zufrieden sind und unsere mitarbeiter sofort bereit sind, zu helfen. Wenn sie irgendwelche probleme haben Oder weitere unterstützung benötigen, sollten sie nicht zögern, sich an uns zu wenden. Wir sind immer für dich da!
Ein herzlicher gruß,
Channelwills SEOAnt unterstützt das team
Good support and app
Good day!
Thank you for your positive feedback! We're glad to hear that you find our app and support to be good. Your satisfaction is our priority. If you have any questions or need assistance, please feel free to reach out. We're here to help!
Warm regards,
SEOAnt Support Team of Channelwill
fast service!
Hello There,
Thank you for your positive feedback! We're glad to hear that you had a great experience with our service. Your satisfaction is our top priority and we'll continue to strive to provide excellent service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns.
All the Best,
SEOAnt Support Team of Channelwill
She has been an excellent helpful person. she solved all my issues quickly. I am thankful to her.
Hello There,
Thank you so much for your kind words! I'm truly grateful for your appreciation. It was my pleasure to assist you, and I'm glad I could help resolve your issues quickly. Your satisfaction means a lot, and I'm always here to support you whenever needed.Please don't hesitate to contact us if you have any questions or concerns.
All the Best,
SEOAnt Support Team of Channelwill
Support agents are very knowledgeable.
Hello There,
Thank you for your positive feedback! We're glad to hear that you had a great experience with our service. Your satisfaction is our top priority and we'll continue to strive to provide excellent service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns.
All the Best,
SEOAnt Support Team of Channelwill
good thanks
Hello There,
Thank you for your kind words! We're glad to hear that you were impressed with our response time. Your satisfaction is our top priority. We'll continue to strive to provide excellent customer service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns.
All the Best,
SEOAnt Support Team of Channelwill
Fast and perfect help!
Hello There,
Thank you for your positive feedback! We're glad to hear that you had a great experience with our service. Your satisfaction is our top priority and we'll continue to strive to provide excellent service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns.
All the Best,
SEOAnt Support Team of Channelwill
so helpful and the add to cart icon makes it so much easier for customers to make a purchase :)
Hi There,
We're glad to hear that our add to cart icon has been helpful for your customers and made the purchasing process easier. Thank you for your positive feedback and let us know if there's anything else we can do to improve your experience with our application.
All the Best,
SEOAnt Support Team of Channelwill
Negatives
When adding products to cart the item doesn't show only after a refresh of the page.
When opening the cart in the Dawn Theme the cart opens behind the stick bar and you can't click to checkout page.
Positives
Support is friendly and quick.
Custom CSS works nice with a lot is options.
Removed the app as it wasn't useful.
Good day😊
I hope this message finds you well.
Thank you for taking the time to share your feedback. We're glad to hear that you found our support team friendly and quick, and that our custom CSS options worked well for you.
However, we're sorry to hear about the issues you experienced with 1. when adding products to cart the item doesn't show only after a refresh of the page.
2. When opening the cart in the Dawn Theme the cart opens behind the sticky bar, and you can't click to checkout page.
Upon conducting an investigation, we have determined that the issue of items not appearing immediately after selecting "Add to Cart" and requiring a page refresh is the result of a compatibility issue between our app and the default cart you are using during checkout. Additionally, for the covering issue of the bar to your checkout button we haven't heard this during the conversation, but this can be solved by adjusting the z-index number directly in the app settings.
In conclusion, we are sorry for any inconvenience this may have caused and would like to extend our apologies by offering you a total of 8 app credits that can be used to pay for other apps. Please inform us when you are ready, and we will proceed to send the credits.
Looking forward to hearing back from you and please let us know if there is anything else we can help you with.
Respectfully,
SEOAnt Support of Channelwill
Does exactly what I want - adds a sticky 'add to cart' on my product page - I can tell from heatmaps that a lot of customers use it to continue their customer journey. And the support staff is really good, very timely and helpful!
Hi There,
Thank you for your positive feedback! We're thrilled to hear that our application has been able to meet your needs and help improve your customer journey. Our support team is always happy to assist you in any way we can. Let us know if there's anything else we can do for you!
All the Best,
SEOAnt Support Team of Channelwill