SEOAnt ‑ Sticky Add To Cart
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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I would like to give it a zero star if possible.
BEWARE!!! - You may have to get up at 3AM to fix their bugs. This is exactly what I'm experiencing now.
We are on an annual plan and out of a sudden, the subscription was gone. Maybe I was lucky to find out at 3AM taking a night pee or pity on me. It's an outright rip-off. Reliability is not their virtue. Unfortunately Support is even worse. We are going to ditch this app this week.
Hello there,
First of all we sincerely apologize for what happened on your side. I'm sorry to hear that you had a negative experience with the app. It sounds like the reliability and support were not up to your expectations.
This situation of not showing Paid Plan properly in our APP while checking on your side is due to a bug when upgrading Plan Subscription way of charging in our APP. Now this issue has been solved and fixed by the developers in our Team eternally and it will not happen anymore.
We really hope the operations done in our Team can meet your demand here and help you decrease the loss on your website store. Thank you and looking forward to hearing from you soon.
All the Best,
Gill | Customer Support
The support doesn't understand my question. In the app you can track how many times there has been clicked on the ATC, however these clicks do not add up to the total amount of Add To Carts in your Shopify dashboard. So you end up having more Reached Checkouts than Add To Carts, so all your data will be unusable! Very bad support since Gill (of the support) doesn't even understand why this should be a problem.
Hi Rick,
Thank you for your feedback. Hope you are doing alright!
We apologize for the inconvenience we caused. But regarding your issue, we can only count clicks on the app buttons, not on Shopify theme buttons. So that's why the data from Shopify is different from our app. Hope I made it clear. Sincere apology from Giraffly Team
Best wishes,
Giraffly Team
Amazing app & very friendly and helpful customer support. I can definitely recommend using that app for your business!
Hello There,
Thank you for your feedback on the app and our customer support. It's great to hear that you had an amazing experience and found the customer support to be friendly and helpful. Your recommendation is appreciated and will be helpful for others looking for a reliable app for their business.
All the Best,
Gill
This is a really good app, and Jaja really helped me to customize, according to my wishes! highly recommended
Hello there,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :) Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Gill-SEOAnt Support
Very good app, can only recommend it to everyone. Everything works as it should and super many setting options.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Wish you a prosperous store
Giraffly Team
The app does the job and it's free. Thank you!
The reason I rate it at 4 stars is because on a normal wide screen (24") "Add to cart" is in one corner and an item name is in the other corner. While the product description is in the center of the page. I would like to see Add to cart and the product name centered so that customers don't need to look left and right and then maybe at the center again before they realize what are they supposed to do.
Good day!
Thank you for your valuable feedback! We appreciate your insights regarding the layout of the "Add to cart" button and product name. Your suggestion to center these elements for better visibility and user experience is greatly noted, and we will consider it for future updates. If you have any further questions or need assistance, please feel free to reach out. We’re here to help!
Warm regards,
SEOAnt Support Team of Channelwill
I used this app to create a very professional add-to-cart bar on my homepage. It looks amazing and I am sure my customers will dig it!
Hello there,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :) Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
SEOAnt Team
la encuentro muy interesante y cómoda, ya que así el cliente puede ver en todo momento sin tener que buscar el carrito de la compra, y generar rápido el pedido.
Hola,
¡Gracias por tus comentarios! Nos esforzamos por hacer que el proceso de pedido sea lo más fluido y eficiente posible para nuestros clientes. ¿Hay algo más que creas que podríamos mejorar en términos de la experiencia del usuario?
Mis mejores deseos,
Gill
Easy to set up, and looks good on the product page. Recommend this, and it is also free. Use it on your product page.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
i use this app to help my customers for fast checkout. so thats way they don’t have to scroll all the way up for checkout.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Wish you a prosperous store
Giraffly Team