SEOAnt ‑ Sticky Add To Cart

Hello There,

Thank you for your wonderful feedback! We’re delighted to hear that you found our support to be quick, kind, and adequate. Our team is dedicated to providing the best service possible, and your appreciation motivates us to keep improving. If you have any more questions or need assistance, please don’t hesitate to reach out!

All the Best,
SEOAnt Support Team of Channelwill

Hi There,

We're happy to hear that we were able to assist you in setting up the add to cart button functionality for your smart cart app. Thank you for your positive feedback and please don't hesitate to reach out if you have any further questions or concerns.

All the Best,
SEOAnt Support Team of Channelwill

Hello There,

Thank you for your kind feedback! We're glad to hear that you appreciate our quick response when issues arise. Providing timely support is important to us, and we're happy we could meet your expectations. If you need any further assistance, we're always here to help!

All the Best,
SEOAnt Support Team of Channelwill

Hi There,

Thank you for your positive feedback! We're thrilled to hear that our application has been able to meet your needs and help improve your customer journey. Our support team is always happy to assist you in any way we can. Let us know if there's anything else we can do for you!

All the Best,
SEOAnt Support Team of Channelwill

Hello There,

Thank you so much for your kind words! We're thrilled to hear that our team has been consistently available and helpful. Providing quick and kind assistance is our priority, and your feedback reaffirms our commitment to excellent service. If you ever need anything, please don't hesitate to reach out!

All the Best,
SEOAnt Support Team of Channelwill

Good day😊

I hope this message finds you well.

Thank you for taking the time to share your feedback. We're glad to hear that you found our support team friendly and quick, and that our custom CSS options worked well for you.

However, we're sorry to hear about the issues you experienced with 1. when adding products to cart the item doesn't show only after a refresh of the page.
2. When opening the cart in the Dawn Theme the cart opens behind the sticky bar, and you can't click to checkout page.

Upon conducting an investigation, we have determined that the issue of items not appearing immediately after selecting "Add to Cart" and requiring a page refresh is the result of a compatibility issue between our app and the default cart you are using during checkout. Additionally, for the covering issue of the bar to your checkout button we haven't heard this during the conversation, but this can be solved by adjusting the z-index number directly in the app settings.

In conclusion, we are sorry for any inconvenience this may have caused and would like to extend our apologies by offering you a total of 8 app credits that can be used to pay for other apps. Please inform us when you are ready, and we will proceed to send the credits.

Looking forward to hearing back from you and please let us know if there is anything else we can help you with.

Respectfully,
SEOAnt Support of Channelwill

Hi,

Thank you for your positive feedback! We're thrilled to hear that our app has been helpful for your website and we hope to continue providing excellent customer support. If you need further support, please feel free to contact us. Thank you!

All the Best,
SEOAnt Support Team of Channelwill