SEOAnt ‑ Sticky Add To Cart
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Easy to use product, that does exactly what it promises
Fast and friendly customer support, solved my problems straight away
Hello There,
We're thrilled to hear that our product was easy to use and delivered on its promises. It's great to know that our customer support team was able to provide fast and friendly service and solve your problems right away. Thank you for choosing our solution and for your positive feedback. Please don't hesitate to reach out if you have any further needs or questions.
All the Best,
Gill | Customer Support
Gill molto disponibile e brava. Sto avendo qualche problema a visualizzare sul mio sito le modifiche apportate nelle impostazioni, sto cercando di risolvere.
L'app comunque mi piace molto
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Wish you a prosperous store
Giraffly Team
Fantastic app and customer suport! They help so much and are very fast resolving technical issues that may happen
Hello there,
Thank you for your positive feedback! We strive to provide excellent customer support and are glad to hear that we were able to assist you quickly and effectively. If you have any further questions or concerns, please don't hesitate to reach out to us.
All the Best,
Gill
great app all i need in one place thank you very much i am sure it wil rise my conv rate hope it wont take extra fee thanks
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
Funktioniert gut und das Support Team reagiert sehr schnell!
Mal sehen was das mit der Konversion Rate macht, wenn es online ist.
Hello there,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :) Please do not hesitate to contact us if there is anything we could help with.
Have a nice day! :)
Best regards
SEOAnt Team
This app is really good. And their support staff very helpful. Highly recommend to anyone. Thanks......
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Wish you a prosperous store
Giraffly Team
I would like to give it a zero star if possible.
BEWARE!!! - You may have to get up at 3AM to fix their bugs. This is exactly what I'm experiencing now.
We are on an annual plan and out of a sudden, the subscription was gone. Maybe I was lucky to find out at 3AM taking a night pee or pity on me. It's an outright rip-off. Reliability is not their virtue. Unfortunately Support is even worse. We are going to ditch this app this week.
Hello there,
First of all we sincerely apologize for what happened on your side. I'm sorry to hear that you had a negative experience with the app. It sounds like the reliability and support were not up to your expectations.
This situation of not showing Paid Plan properly in our APP while checking on your side is due to a bug when upgrading Plan Subscription way of charging in our APP. Now this issue has been solved and fixed by the developers in our Team eternally and it will not happen anymore.
We really hope the operations done in our Team can meet your demand here and help you decrease the loss on your website store. Thank you and looking forward to hearing from you soon.
All the Best,
Gill | Customer Support
The support doesn't understand my question. In the app you can track how many times there has been clicked on the ATC, however these clicks do not add up to the total amount of Add To Carts in your Shopify dashboard. So you end up having more Reached Checkouts than Add To Carts, so all your data will be unusable! Very bad support since Gill (of the support) doesn't even understand why this should be a problem.
Hi Rick,
Thank you for your feedback. Hope you are doing alright!
We apologize for the inconvenience we caused. But regarding your issue, we can only count clicks on the app buttons, not on Shopify theme buttons. So that's why the data from Shopify is different from our app. Hope I made it clear. Sincere apology from Giraffly Team
Best wishes,
Giraffly Team
Amazing app & very friendly and helpful customer support. I can definitely recommend using that app for your business!
Hello There,
Thank you for your feedback on the app and our customer support. It's great to hear that you had an amazing experience and found the customer support to be friendly and helpful. Your recommendation is appreciated and will be helpful for others looking for a reliable app for their business.
All the Best,
Gill
This is a really good app, and Jaja really helped me to customize, according to my wishes! highly recommended
Hello there,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :) Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Gill-SEOAnt Support