syncX: Stock Sync

The App is fantastic. Really easy to use and very flexible.

Well done to all involved in creating it.

We have had no luck in getting any type of response from support when contacting. It is incredibly frustrating when setting up a new app that you are hopeful it does what you need it to for your store. When no one is available to assist in anything, it makes things much more difficult. I set up in two stores thinking this would be a great fit, but after frustration and lack of response from the support team, I have uninstalled. I would appreciate a refund for both stores I installed this for.

The Stock Sync app works perfectly with our ERP system and keeps things running smoothly. The support team has been there and handled any of our challenges quickly and efficiently. A++

Great customer support. They quickly helped us with an inventory update issue. We can highly recommend the app and customer support.

Spoke with Azza today, he was very helpful and resolved my issue regarding filters. I am also delighted that a chat function is now operational. Great result, thanks.

So far the app has worked well and customer service has been helpful and available. setting it up can be a bit tricky like any ecommerce software, but it is pretty much a set it and forget it app.

I used this app to import barcodes into existing products in my Shopify store. There are many other ways that Stock Sync can be used to synchronize inventory. You can create custom feeds to add product or change product. The feeds that you can create are very flexible (for instance choose an input file of excel, text, or several others) My most used feed is to update physical inventory from our point of sale system. My program emails a text file in the format of UPCCODE,QTYTOSYNC\n to Stock Sync and it updates my store and emails me a confirmation summarizing what was updated and any concerns that I should address. Another successful program that I used only a few times updated barcodes in my system. I have also tested the "new item" feed for adding new items to the webstore and look forward to optimizing this in the future with Stock Sync, including automating the upload of images in bulk by using a paid subscription to Dropbox.

The Stock Sync developers are very helpful. There is great value in using Stock Sync for the low price. I look forward to using Stock Sync as our long term solution for data synchronization.

Have used the app for basic updating of on hand stock quantities. Wanting to add a supplier with mass quantities of data and really struggling to get any assistance from the support email with this app.
Currently looking for another app to assist with uploading product and inventory because of the lack of support

Support team is very helpful, I had a request and they made it within 24 hours.
thank you!

I seriously love this app. Running a small business alone is not easy and very time consuming so not having to worry about whether a product is in stock or not really helps me sleep at night. The only thing I suggest is contacting the customer support directly because its a lot quicker that way.