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the 5 stars I gave is truly deserved. Excellent customer service, exactly what I needed, easy to use (took me a slight learning curve).
Not Very Reliable - Paid extra to have hourly updates and nothing is updating over 24hrs still nothing - contacted support no reply from them
Stock is not updating for products. Having to manually edit thousands of SKUs is a major pain. What's worse is stock not updating is leading to customers buying out-of-stock items. Sent support an urgent email and haven't received a response since June 2020.
We apologize for the unfortunate experience that you have encountered with our system. We believe there is a misconfiguration in the setting of the feeds. This can be resolved by editing back the settings.
We have already replied to your emails and even sent a new one but haven't received any response yet.
Please reach out to Stock Sync - support@stock-sync.com.
We truly look forward to hearing from you again.
I am using this app to sync my product feed, currently, processing but so far has been very easy to use!
The app works, it is a bit slow but it works. We had a few misunderstandings with support at first, but after that it worked out very well. The app is really helpful!
We glad that we got the issue resolved quickly for you. Something the import process is slow because it needs to import over 12,000 products and images. Usually, images import required a longer time because it needs to upload to Shopify and get process too.
Well helped, quickly clear and practical tip that you can use. very nice thank you..................
Once you figure out how to use this app, it works great! Fortunately they have very responsive support to help figure it out. The email function is really cool. If you get inventory spreadsheets by email, you can simply forward the email with the attachment to a special email address.
Pretty decent app for the money. My biggest complaint is the server delay. I have sync set to daily at 8:50 am. I have been in "1 hour server delay" for the past 2 hours - which is why I am giving it a 3 out of 5.
Signed up as a supplier. The Stocksync team was super helpful in getting up to speed on how the app works.
Hey! Thank you for the great review 💙 We’re so happy that you are loving it 🤩
Cheers! 🥂
Great APP for linking Shopify to Shopify Inventory...or to Set up an inventory update from a supplier Data feed. The flexibility of the APP means you have to get it set up right but once you do - It is perfect.. Thank you.... Tech support is very good can take a day or two but they are helpful.