syncX: Stock Sync
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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I used this app to update the inventory on our site automatically on daily basis. It works very well. Wish it could be scheduled more frequently to allow inventory update close to real time (it only allows an update every 12 hours on the basic subscription).
The app just does not work. Does not do what it says, tried several times, no errors, just doesn't do anything. RIP OFF!
The application work like a charm and the support answer fast ! What a great team ! Thanks you for your help
Incredible! I was looking for something like this over years... Stock Sync saved my neck in a very important stage of my online store, where the sales were going up, but I wasn't able to keep up. There are many features that will help you connect with all your suppliers in a wide range of methods: from a single csv file to a database connection with another shopify store! One feature I enjoyed and I can't find it anymore is the ability to download three kind of update reports present in the feed activity log: "failed product", "store unmatch" and "updated info". They were VERY useful to detect problems, give some comfort and security about the update process. For the developers: future updates could consider a new feed method for updating products: XML "queries". Right now, you can only add ONE single XML file, but could be more useful (at least for me) you could specify several URLs where each one works like a XML query. Actually, we have a provider working like this, and right now we download each XML "query" in separate files, combine them with Excel and then upload the file. Thank you for the amazing work you're doing!
It has been challenging to get this running but I have recently had success.
Its a great App and is very useful, it has been working brilliantly.
For some reason there appears to be changes in how I do an updated CSV file from my website and I cannot find it.
Very frustrating
It pulls the information through without giving a error which is great. I am struggling to get the correct data to pull through onto my business page engen-gc-gypsey-shopify. once stock items have been uploaded it doesn't refelect the product name (header) on column A, product price column .
The title is missing because the field mapping was configured incorrectly. We can help correct that and undo the previous import and credits will be reverted to. Please contact support@stock-sync.com for help.
Great for 3rd party XML imports! Only using it now for the first time, will update after import has been done
Their support is very very slow. Dont recommend this company. Its takes days for them to help us. :-(
We are truly sorry for your unfortunate experience with Stock Sync and understand that this app is critical for your business.
There might be a technical issue when joining the online meeting. We are happy to explain anything in more detail or to hear from you about any other issues when you can reschedule another call.
Since we are from different time zones, we are deeply sorry as during our non-working hours as our replies might delay especially during weekends/holidays.
Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply.
There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done.
Totally fed up and have to get other app. This issue has delayed us from launching a new store.
Fantastic App! Useful! Some serious work ethics here compared to other apps I used before. Recommend