Stock Sync: Inventory Sync , 1.212 recensioni

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
28 luglio 2023

The app seems easy to set up and has a lot of options in the initial settings. Great and quick support from the team!

Sodini Bijoux
Italia
2 mesi di utilizzo dell’app
SyncX ha risposto 31 luglio 2023

Thank you so much for your kind review! Happy to help! 😊

22 giugno 2023

We evaluated this app for 2 weeks. First we had some problems to find the correct handling for importing/synching CSV files. But after a while we got the solution for our issues. It would be great for new users to have more documentation about how to use CSV files and variants. Speed and usage of the app is good in general.
Thanks. GANTNER IT-Lösungen | kontakt@itloesungen.com

Semler Shop
Germania
15 giorni di utilizzo dell’app
SyncX ha risposto 23 giugno 2023

We appreciate the fantastic review from you! 💙​ If there is anything we can do for you, please let us know! 🙏

4 luglio 2023

I do not recommend to anyone, constant problems and miscommunication. Money is paid, the store does not work.

Mano batai gražūs
Lituania
Oltre un anno di utilizzo dell’app
SyncX ha risposto 4 luglio 2023

Dear Mano batai gražūs,

I'm sorry to hear about your experience. We apologize for any inconvenience caused and understand your frustration.

We strive to provide the best service possible, but we fell short in your case. We value your feedback and will use it to improve our operations and address the issues you faced.

Upon checking further, it is shown that the schedule for an automatic update was NOT enabled, we enabled it.

Please inform us if there is anything else we may have overlooked. We apologize once again for any delay in addressing your concern.

Thanks,
Stock Sync Team

28 agosto 2023

Easy to setup, I did have some issues but they were fixed, although support is a little slow, works as it should. But $15 and can only sync the feed every 8hrs is terrible. Will be looking for another app that isnt so tight on scheduling.

Custom Football Gifts
Regno Unito
3 mesi di utilizzo dell’app
SyncX ha risposto 30 agosto 2023

Hi there

We deeply apologize for the trouble you have faced. I understand your concerns and would like to help you find a solution that works for your budget.

Let me brief you on how the subscription works. When you choose the plan with every 1-hour schedule, every feed is entitled to get an hourly update. Unfortunately, we can't adjust it for specific feeds.

This means that if you want an update every hour for the 'stock update' feed, the other two feeds will also receive hourly updates.

However, we can suggest a way to get 4-hour update since you have only used 2 Update feeds.
All you have to do is duplicate the 'stock update' feed and run it at a different time.

We hope that you would give us another chance to make it up to you. Please do not hesitate to contact us if there are any troubles or problems that you encountered upon using Stock Sync. We will do our best to resolve it.

Kind regards,
Stock Sync team

25 maggio 2023

Jor is really helping me with the technology to implement and set up Stock Sync. So far he has been very helpful. Great service

Click Style
Regno Unito
5 mesi di utilizzo dell’app
SyncX ha risposto 26 maggio 2023

We appreciate the fantastic review from you! 💙​ If there is anything we can do for you, please let us know! 🙏

30 giugno 2023

Great app and with wonderful customer support experience. Thank you, Azza for always and promptly responding to my questions and enquiries in the most polite manner. Appreciated!
I highly recommend this app for all categories of drop shippers.

My Store
Stati Uniti
3 mesi di utilizzo dell’app
SyncX ha risposto 3 luglio 2023

Thank you so much for taking the time to leave a review and for your kind work :) We are so happy that you recommend Stock Sync!!! 😍 

1 dicembre 2023

Todavia estoy intentando usar esta app, pues estoy teniendo problemas a la hora de configurar, pero la atencion al cliente es genial, me estan resolviendo muchas dudas y me están ayudando con el proceso. Pronto empezare a usar esta app. Muchas Gracias al equipo de stock sync

Glam Shop Moda
Spagna
Circa 2 mesi di utilizzo dell’app
SyncX ha risposto 14 dicembre 2023

We appreciate your patience while you get used to the app. We are glad to know that our team is helping you.🤝 We are here for any questions you may have! 🙌

31 luglio 2023

After weeks of dealing with Support team due to problems with the product, the feeds are still not working correctly and the store has been on hold for far too long. I'm sure in some cases the app works but we have had nothing but issues trying to connect an XML feed.

Footfixinc
Canada
2 mesi di utilizzo dell’app
SyncX ha risposto 2 agosto 2023

Dear Footfixinc,

We are sorry to hear that you had a negative experience. We apologize for any inconvenience caused and understand your frustration.

Our team is actively working to resolve the issue. Kindly let us know which variants are not updating correctly so that we can investigate further.

Thank you for your patience and understanding.

Thanks,
Stock Sync Team

31 agosto 2023

Amazing service like always!

SD Scooters
Belgio
Oltre 2 anni di utilizzo dell’app
SyncX ha risposto 4 settembre 2023

Thank you! 😊 We're here to help whenever you need us!

Data modifica: 28 dicembre 2023

ok

TimePiece Budapest
Ungheria
2 mesi di utilizzo dell’app
SyncX ha risposto 5 gennaio 2024

Thank you so much for your time 🤗💕