syncX: Stock Sync

syncX: Stock Sync

Recensioni (1.317)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
Data modifica: 17 maggio 2023

The app is not friendly and there are no youtube videos.

The only videos you see are old and not relevant to the features that you see here.
Their YouTube is garbage... there's no support.

AlexBender.co.za
Sudafrica
1 giorno di utilizzo dell’app
syncX ha risposto 9 maggio 2023

Dear AlexBender.co.za,

We humbly apologize for your unfortunate experience with our application and support service.

We're sorry you had a bad experience with our youtube videos! We are working hard on making the new youtube videos more informative and helpful.

We scheduled a call, and I see you didn't join. If there are any specific problems we can help with, please schedule a call so we can help you. We're here to help!

We suggest you contact Stock Sync support @ stock-sync.com - so we can overcome your problem.

We truly look forward to hearing from you again.

Data modifica: 26 febbraio 2019

i"m testing and its coming up all the time to leave a review so i"m doing it because i don't want to get this message any more

YOUR BODY COVER
Stati Uniti
Circa 2 ore di utilizzo dell’app
7 ottobre 2017

Very easy to set up and did exactly what I needed.

Dominion94
Stati Uniti
Circa un'ora di utilizzo dell’app
19 febbraio 2021

It's too bad that scheduled feed updates are so limited.
I plan on using a feed from a supplier, that has many stock updates during the day. They provide a feed that updates every half an hour, but I can only update every 4 hours, and that is only when using the biggest plan for this app. What can be done about this?

Superfood Depot
Emirati Arabi Uniti
1 giorno di utilizzo dell’app
syncX ha risposto 19 febbraio 2021

Hi there,

We want to apologize for the bad experience.

However, we would like to enlighten you that Stock Sync will schedule the updates to every one 1-hour by subscribing to a customized plan. To do so, we will adjust the variant limits, and the number of update feeds of existing plans.

Do provide us the total variants in-store and the amount of update feeds you would like to have, and we will advise on the best plan to subscribe to. We will also include the hourly updates in the plan.

Kind regards,
Stock Sync team

22 maggio 2015

Worst APP ever , you keep waiting 5 hours to start processing and after start processing keep 10 hours without doing anything , i would choose zero stars

Kundora
Stati Uniti
Circa 17 ore di utilizzo dell’app
14 settembre 2018

great app i love it so much. it helps with a lot of stuff for my store. This app is pretty cool. i recommend

Electronic Apparel Co.
Stati Uniti
Circa 11 ore di utilizzo dell’app
12 maggio 2017

This app won't allow me to upload my files. It keeps saying I've reached my feed limit, even though I don't have one feed uploaded yet. Really disappointing. And no phone support doesn't help either!

Awemused
Stati Uniti
17 minuti di utilizzo dell’app
23 maggio 2020

Ridiculously confusing to set up. Not user friendly in any way. Video tutorials barely helped. Had to delete after 20 mins of confusion.

Seed Super Greens
Nuova Zelanda
14 minuti di utilizzo dell’app
syncX ha risposto 24 maggio 2020

We are sorry for the bad experience on Stock Sync. We can see that you use the app for 20 minutes. Inventory management could be difficult to set up at first but it will run automatically continuously. We hope you would reach our support for help so our team can help you set it up.

13 gennaio 2018

Wont even work, gets locked up before i can even import one file

Flirty Kitty
Stati Uniti
11 minuti di utilizzo dell’app
25 luglio 2021

Asked for a paid subscription straight away...no thanks.......................................................

TheArtistsQuarter
Regno Unito
9 minuti di utilizzo dell’app
syncX ha risposto 25 luglio 2021

From Shopify app history, you have installed the app in Oct 2020. Stock Sync has 14 days free trial so it already expired when reinstalling the app on July 25th, 2021. That's why the app show needs to upgrade to a paid plan. Sorry, we can't reset the free trial every time users reinstall because that will cause some users to keep uninstall and reinstalling the app. I hope you are seeing this.