Stock Sync: Inventory Sync , 1.215 recensioni

I've been using Stock Sync for 3 years and up until 6 months ago was happy with them. I have no idea what's going on on their end but my products when added have no images and no one knows how to solve the issue, I've had multiple images of the same image upload onto my website and no one knows why even after playing around and adding new feeds the issues weren't solved. I've been told by Stocksync that there are no product images in the feed and this is why I'm not getting the images in, however this is incorrect. Now I find almost 4,000 products have been added into my store, so I've got double of the one product. I've managed to undo this however that's not the point, and is it going to happen again. I've even had my own tech guy look at these issues. Currently looking for another app to do the job, I can't keep doing this and no one can fix the issues. Used to highly recommend this app.

This app spam asks me for a rating every time I log in, so here's a rating. Will you leave me alone now please.

OVER HALF OUR PRODUCTS DELETED - 1WK BEFORE BLACK FRIDAY & LEADING UP TO XMAS!!! Very disappointed with Stock Sync. I needed to tweek the add products feed, but this caused more than half our products to disappear - some deleted, despite the add feed apparently not deleting products already in your store already!!! products were re-imported, but all titles, descriptions, images, tags deleted/over ridden - we spent months optimising all our products for SEO - now all gone!!!!! response from Jor/Raj - which takes up to 24hrs is very blase - they do not seem to be bothered that our store now only has 95 products, when we had over 230 optimised products! AVOID!

I used this app for over 2yr, but the feed not working at least 2~3 days per month. since feed does not work 26 hours, after amazon prime day, and Friday night. we need to update price and qty, but no response and no update. major errors and problems, this matter is over and over again.
Update on 10.16.2020

I have been waiting over 2 weeks for a response to my query which is not allowing my business to function correctly and there is absolutely zero help from Stock Sync.

The app totally messed out our inventory. It was supposed to adjust product prices based on a pre-set rule, but didn't, so customers paid the wrong prices.

Not Very Reliable - Paid extra to have hourly updates and nothing is updating over 24hrs still nothing - contacted support no reply from them

Stock is not updating for products. Having to manually edit thousands of SKUs is a major pain. What's worse is stock not updating is leading to customers buying out-of-stock items. Sent support an urgent email and haven't received a response since June 2020.

not easy to figure out if your file is working or not and there's pretty much always a server delay - meaning you submit your file but it's usually 2 hours later when its updated so if you're in a rush it won't happen - today I've waited more than 4 hours and am still waiting...

Three days and no response from support. 1st support question was answered in about 12 hours, 2nd is in limbo and we cannot get our products straightened out until they respond. Very frustrating! UPDATE: Just responded after 4 days, but still can't get resolved, saw support ran an import session at 9:30am this morning, its now 7:30 PM, and did not get an update. I'll re-rate the support, but waiting for resolution. UPDATE: they say they completed the modifications and ran the products again, but still plagued with duplicates. No way to reach them thus far (Monday no less). Not Happy with the support for this App at all!