syncX: Stock Sync

syncX: Stock Sync

レビュー (1,327)

総合評価
4.6
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2021年8月28日

I never write app reviews on Shopify but I had to write one about this no matter what. This app is a lifesaver by Helping us automated our inventory. We have almost 1,500 products on our store and prior to that point we decided to do it all manually. We all know what that like. I did run into issues with the second feed i was setting up but reach out to the support team and the response time was very quick and answered what I was having issues with. Overall a must have for any eCommerce store who deals with multiple vendors.

Garage Reserve
アメリカ合衆国
アプリの使用期間:4ヶ月
編集日:2020年5月12日

This app work and it's pretty easy to setup even for no-developper ! Great & fast support, they helped me to setup my feed

bifp-hygial
フランス
アプリの使用期間:4ヶ月
2019年11月2日

Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply.

There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done.

Totally fed up and have to get other app. This issue has delayed us from launching a new store.

UNIQSO
マレーシア
アプリの使用期間:4ヶ月
編集日:2022年11月2日

Their support is very very slow. Dont recommend this company. Its takes days for them to help us. :-(

RAW58.dk
デンマーク
アプリの使用期間:4ヶ月
syncXが返信しました 2022年7月13日

We are truly sorry for your unfortunate experience with Stock Sync and understand that this app is critical for your business.

There might be a technical issue when joining the online meeting. We are happy to explain anything in more detail or to hear from you about any other issues when you can reschedule another call.

Since we are from different time zones, we are deeply sorry as during our non-working hours as our replies might delay especially during weekends/holidays.

2017年9月1日

Has saved me a lot of time + Helpful service

Timstools
ニュージーランド
アプリの使用期間:4ヶ月
2020年8月26日

I used the app to update inventory and synchronize the stock between supplier and my shop. I like the app even better is the customer service who supported me setting everything up in no time!

Cats and Servants
ドイツ
アプリの使用期間:4ヶ月
2018年1月16日

Nice App and very good support.

Adres Shop
トルコ
アプリの使用期間:4ヶ月
2021年9月16日

This app has saved us hours and hours of work every day. Its really the best app to sync inventory among two stores and sync inventory across market places. The customer service is great, if you cant get things right in first go, just contact them and they will help you with that.

BeEco
オーストラリア
アプリの使用期間:4ヶ月
2019年11月2日

Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply.

There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done.

Totally fed up and have to get other app. This issue has delayed us from launching a new store.

uniqso-ca.com
マレーシア
アプリの使用期間:4ヶ月
syncXが返信しました 2019年11月4日

Dear store owner, we are very sorry for the bad experience that you are having. We understand that this is really unpleasant for you. For me too if this happens. We really hope that you would give us another chance. We understand the sync is working fine but the drain of credits is something we will ensure is working properly and credits will be reverted.

2021年1月22日

The app is great, works as we expected and the people in support is probably one of my best experience ever, pretty responsive and very, very useful. we totally recommend the app and the team behind. WELL DONE!

Island Cycle
カナダ
アプリの使用期間:4ヶ月