syncX: Stock Sync

syncX: Stock Sync

レビュー (1,353)

総合評価
4.6
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2025年2月19日

While the app, generally works fine, whenever i need help with changes, the support team are absolutely useless at giving help to get you back up and running quickly. They extend the downtime from proper use of the app, by being as unhelpful as they possibly can be.. Recommend finding a similar app from a company that can actually give you support and n to waste your money here..

Salt Flats Clothing
イギリス
アプリの使用期間:3年以上
syncXが返信しました 2025年2月21日

Hi Slat Flats Clothing,

We understand your frustration dealing with unresponsive support. We are truly sorry about that and have fixed the issue. Our executive agents are now ...

2025年2月24日

Support team is as useful as a rock can be. Never online, you need to figure things on your own. I have ran into issues several times, opened tickets and their answer is extremely poor. if you are not savvy managing filters do not get this app

wildernessdreams
アメリカ合衆国
アプリの使用期間:9ヶ月
2024年12月2日

I am extremely disappointed with the service I received from Stock Sync. Despite high expectations based on their marketing promises, my experience has been far from satisfactory.

Firstly, the integration process was overly complicated and time-consuming. The lack of clear, comprehensive documentation made it even more frustrating. When issues arose, customer support is unhelpful, often taking ...

Media Alliance CT
南アフリカ
アプリの使用期間:約4年
syncXが返信しました 2024年12月4日

Hi Media Alliance CT,

Thank you for your feedback, and we sincerely apologize for the issues you’ve experienced. We regret the challenges with the integration process, ...

編集日:2025年1月23日

This application has been an absolute nightmare to deal with. I’ve tried it on both BigCommerce and Shopify, and the experience has been nothing short of disastrous. One of their agents claimed he would set up SyncX for me, but instead, he botched the process so badly that it resulted in the deletion of half my products. This has caused immense trouble for my online store, costing me significant ...

Office Stock
南アフリカ
アプリの使用期間:約2ヶ月
syncXが返信しました 2025年1月5日

Dear Office Stock,

Thank you for your feedback. We apologize for the difficulties you've encountered with our application on BigCommerce and Shopify. Your experience does not ...

2025年1月3日

I just recently installed the software, but can't get the app to work with my store. I wrote twice to the technical support and zero response. Why would I spend any extra money on a company that can't even respond when I need them??

xo steele LLC comics and more
アメリカ合衆国
アプリの使用期間:4日
syncXが返信しました 2025年1月6日

Hi xo steele LLC,

Thank you for informing us about the issue you're experiencing. We apologize for any inconvenience. We couldn't find any emails from you in our support ...

2024年10月16日

This app has taken a complete nose dive and support haven't been a great help with communication this last few weeks. Just the generic we will get back to you with no updates.

Suddenly the add feed for my wholesaler "Windsor" has stopped pulling images entirely and is creating listings without product images absolutely destroying the trust and integrity of my business and costing me thousands as ...

DownUnderThunder
オーストラリア
アプリの使用期間:1年以上
syncXが返信しました 2024年10月19日

We are sorry about the image problems after reimporting them. All the images are okay now. We suspect the images were unavailable, or there were issues with the supplier's ...

2025年2月13日

So unhelpful and slow. I hate this support. Read it but don't help.

Verrekijkergigant
オランダ
アプリの使用期間:10ヶ月
syncXが返信しました 2025年2月17日

Hi Verrekijkergigant,

Thank you for your feedback. We're sorry to hear you feel this way about our support.

We have actively tried to assist you by responding to your emails ...

2024年10月16日

I have an issue where the App is reading the incorrect sheet on an Excel feed, so all my product pricing and quantities are incorrect on my live site. As you can imagine, this isn't good for business. I have reached out to support via email and on their so-called live chat, but I have had zero response. If you are looking for an App that takes customer service seriously, I would not suggest Stock ...

BellGear (Pty) Ltd
南アフリカ
アプリの使用期間:4年弱
syncXが返信しました 2024年10月20日

Hi there,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the issue you're experiencing with the incorrect sheet being ...

編集日:2024年10月30日

Do not install this app if you are pressed for time. Their support only helps you untill you make a purchase. Then they go quiet. We have a large store in Woocommerce and migrating from there to Shopify, it is very frustrating troubleshooting issues with their app as they take now up to a full day to respond. Their app also does not work very well in that it creates duplicates on thousands of ...

Livestainable.co.za
南アフリカ
アプリの使用期間:約2ヶ月
syncXが返信しました 2024年10月25日

Thank you for sharing your feedback, and we sincerely apologize for the challenges you’ve encountered. We understand how crucial timely support is during a large migration, ...

2024年7月10日

I really don't know what they did in the last update, but everything stopped working , without any change from our end. And not to mention that our previous active plan had every 1 hour scheduling and now they change it to 6-hour window , without telling us about. Our feed is not working 6 days now, we found out today and the support is taking ages to reply. We are of course moving to another app ...

Oh Baby!
ギリシャ
アプリの使用期間:1年以上
syncXが返信しました 2024年7月11日

Hi Oh Baby,

I'm sorry to hear about your recent experience with our service. We strive to provide reliable and efficient solutions, and it's disappointing to know that we ...