syncX: Stock Sync

syncX: Stock Sync

Avaliações (1 327)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
5 de outubro de 2017

Simple, easy to use, gets the job done.

Mavigiyim Ca
Canadá
About 1 month usando a aplicação
11 de novembro de 2020

Automating stock updates multiple times a day ie easy with stock sync. Support is helpful as well. thank you

Books2Door
Reino Unido
About 1 month usando a aplicação
Editado a 11 de novembro de 2014

The app is not very sophisticated in terms of features, but it is the perfect solution if you need to update product price and quantity online, in case you have multiple stock sources. The price is pretty reasonable for the value the app deliveries.
The best thing about Stock Sync though is their support. They will always answer you quickly and provide a solution for your problem.

Distintos
Brasil
About 1 month usando a aplicação
7 de dezembro de 2017

Very useful tool. saves me time to manually update inventory and pricing. Reasonable pricing as well. Would recommend to all.

Student Spotlight
Estados Unidos
Almost 3 years usando a aplicação
Editado a 31 de maio de 2023

We have been using this Shopify app for over 5 years across various stores, and I can confidently say that the quality of their customer service has significantly declined over time. While the support team has been helpful with stock synchronization and the app worked well for our other websites, we have been facing consistent challenges with this particular website for nearly 2 years. The inventory is not properly synchronized, updates are not reflected accurately, and we constantly receive orders for items that are out of stock. Despite reaching out to the support team multiple times, our problem remains unresolved. To make matters worse, we have been informed that they only provide support if we pay an additional fee. However, we are already paying them every month, and they are failing to deliver the service we expect. And their prices significantly increased over the years. This situation is quite frustrating and raises questions about the purpose of our ongoing payment.

Gifts and Baskets
Canadá
Over 2 years usando a aplicação
Questão respondida por syncX 31 de maio de 2023

Dear Gifts and Baskets,

We apologize for the issue you're experiencing.

We haven't received any emails from you recently. Can you please double-check that you sent them to the correct address?

Furthermore, we don't charge any additional fees for our support.

If you have any further concerns, please don't hesitate to contact us at support@stock-sync.com for assistance.

Editado a 17 de março de 2021

1 star for your support. Closing tickets without any notifications and solution. Pretty low level service for 49$/month Update: Thanks to Raj from your support team, the issue was solved. 4-starts because we lost 4 days.

Luxmall
Letónia
Almost 3 years usando a aplicação
Questão respondida por syncX 12 de março de 2021

Hi there,

We sincerely apologize for your bad experience.

Since Ticket 15748 is related to the same query as the existing ticket, it was merged under Ticket 15737, which made the ticket 15748 being automatically closed.

We really appreciate it if you can reconsider the review and provide us another chance.

Editado a 16 de setembro de 2021

Great customer service, great functionality, overall makes life much easier keeping backend systems in sync with the frontend.

Atelier Motosport
Canadá
About 1 month usando a aplicação
25 de junho de 2020

It's the best App to sync with 1C software, If somebody looking for solution how to sync 1C and Shopify store, Here it is !!! Just use FTP to download CSV and that all! Thank you guys for such a great app!

Ароматный Мир
Cazaquistão
About 1 month usando a aplicação
27 de outubro de 2023

Could not do without it. Very easy to use after a few attempts. Can undo changes, Support very good.

TidySpaces
Reino Unido
About 1 month usando a aplicação
Questão respondida por syncX 31 de outubro de 2023

Thank you! We're thrilled you find it essential and easy to use. Our support is always here to help. 🌺​

20 de fevereiro de 2021

Customer support team is excellent. Always available to help and always get back to me promptly when I have any questions or issues.

Naughty Toy
Reino Unido
About 1 month usando a aplicação