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The support team is very responsive.
We're thrilled to hear that you found our support team responsive! 🌟 Thank you for taking the time to share your experience. If you ever need further assistance, don't hesitate to reach out. We're here to help!
Excellent app, couldn't operate without it. Had my first issue after using it for a couple of years and support sorted it immediately (the problem wasn't of their making, was an issue with the way I was listing some new products)
Couldn't recommend it enough!
Thank you so much for your kind words! 🌟 We're thrilled to hear you had a positive experience with our app.
Took me about a week to get to grips with it but I am finally getting my head around it, This will save us a load of time now. Still learning the app and need to understand fully how to add products from suppliers, But at least our existing products are now synced from supplier to prevent overselling.
Thanks for the positive review! We're glad you're saving time with our app and preventing overselling. If you have any questions about adding products, we're here to help. 🙌
The app: 5 stars. It works well 99% of the time and has some clever functions that makes it very useful. Definitely saved us lots of manual work.
The support: The support is helpful, but it normally requires a few mail exchanges before they actually look into the issue in matter. The 1st line support seems to be there just to send out generic answers and FAQ links. Mainly the response time is a problem. You get a reply max. once per 24h. Which is extremely frustrating when you stuck with something urgent.
Thanks for the 5-star review! Our app's here to save your time ⏰. We'll work on speeding up support ⚡️ and addressing issues faster 🚀. Your feedback helps us improve! 👍
I totally recommend this app to everyone, especially for new users, who really don't want to waste their time in updating inventory or managing products, this App does all of them and saves time for you.
Really satisfying and useful app, and also the support is helpful and quick.
Highly recommend this app! ⭐ It's a time-saver for new users who want hassle-free inventory and product management. Plus, quick and helpful support! 👍😊
Great for creating products and also updating products. Been using this app for years and can ensure they always had a great quick customer support whenever i needed it. Easily recommend.
We appreciate the fantastic review from you! 💙 If there is anything we can do for you, please let us know! 🙏
Support team is very helpful, I had a request and they made it within 24 hours.
thank you!
Thank you for the amazing feedback! 👏😊 Our support team is here for you 🙌. Delighted to hear the app's running smoothly. Feel free to reach out anytime! 👍
The application takes a little time to get started, but then it's perfect.
I needed support for a bug, they are very professional and competent. Once the ticket is processed, exchanges are really very quick.
You can work with it with complete confidence.
Thank you for your kind words! We appreciate your patience as you got started with our application. We're thrilled to hear that you found our support team professional and competent. Quick exchanges are what we aim for, and we're glad we could assist with your bug promptly.
Your confidence means a lot to us. If you ever need further assistance, don't hesitate to reach out. We're here for you!🙌
Stocksync has been incredibly useful in managing our inventory and syncing price, availability, and metafields. When an issue arises, they normally respond in the next day or so, but they are very helpful and even went and added a new option for us to use in order to accommodate our needs. Would recommend stockysync for anyone looking to manage pricing and inventory.
Thanks for the fantastic review 💙 ! We're glad Stocksync has been incredibly useful for your inventory management needs. If you ever need assistance, we're here to help. 👍
Had some issues setting up my feed. For a week the service team worked with me to get working perfectly.
Now I can set up an inventory feed to my store that I do not have to check unless i want to make changes.
Thank you for all of your help.
Thank you for your kind words! 🌟 We're thrilled we could assist you in getting your feed set up perfectly. It's wonderful to know that your inventory feed is now seamlessly integrated with your store. If you ever need to make changes or have further questions, we're here to help! 🛠️
Thanks again for choosing us.