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Maybe the best response rate and customer service I've received from any vendor. I had a couple of special requests and the Stockist team (A) auto-responded immediately with a very informative message regarding their hours of operation and anticipated response rate, (B) responded well within that timeframe, and (C) completed my custom request in less than a day. In addition, they made some great recommendations regarding the use of their tool on my website that would help my SEO and user experience. Don't hesitate to ask them for custom requests! They just might be able to make it happen!
Thanks so much for your review! I'm glad we could assist with your request and offer some suggestions to get everything running optimally. Please don't hesitate to get in touch if any other questions come up!
Our entire experience with Stockist has been wonderful. The platform is easy and intuitive, but on the things that aren't so easy, Stockist's customer service (Alan, you rock) has been hands down one of the best customer support teams I've worked with.
Thanks very much for your review! I'm glad we could help get everything sorted out. If anything else comes up, we're just an email away!
This app has it all. Ease of use? Tick. Nice website presentation? Tick. Customization to include brand elements? Tick. Their team has been a truly wonderful bunch of people to deal with. Alan and Ben are quick to respond and provide easy-to-follow instructions that have fixed any issues we encounter 100% of the time. Cannot recommend it enough.
Thanks so much for your recommendation! We're delighted to hear that Stockist has been a good fit for your site. Feel free to get in touch if anything else comes up!
Awesome App! Easy to install, so simple to add new stockists and Alan and his team incredibly responsive and a pleasure to work with.
Having recently launched 2 ecommerce sites and being a relative novice to the background apps involved this was without a doubt the best experience and customer service with any off the systems and apps that I use. Ben at Stockist is a rock star and made getting my store locator easy and accurate !
Thanks for your review! I'm delighted to hear that Ben provided top-notch service and made setting up your store locator a breeze. We're here to help if anything else comes up!
Stockist is very user friendly and the customer service was quick to respond as well as deliver our requests.
The app walks you through how to set up your map, and we easily imported our spreadsheet and all of our information was placed in the correct place.
We had a short consultation with Alan regarding map customizations and they were done while we were on the call. When we requested updates after the consultation, he was able to get them done and stayed in contact with us. The continuing support from the Stockist team is greatly appreciated and the ease of use ensures our ability to manage the app ourselves as our store grows. Thank you, Alan!
Thanks very much for your review! I'm glad the setup process went smoothly and that we could help get your map looking just how you hoped. Feel free to get in touch if any other questions come up!
Ben was super helpful and speedy in his response!
Thanks so much - let us know if we can help further!
We use this app to show our affiliated seller locations on our site. We wanted to customise the icon colour on the map but didn't have the function in the app so I reach out to customer support to see if it was possible. Almost right away I got a response and they were able to help us get that done within a couple of hours! Great tool and excellent customer support!
Our store locator is our #1 important tool on our site. Alan at Stockist is amazing! He quickly uploaded all of our stores, helped answer every question in lightening speed, and over delivered in every way. We are thrilled with this app!!! Thank you!
Great app that we consider essential.
Services is rapid and friendly.
Thanks for your review!