Rezensionen (250)

Gesamtbewertung
3
Anzahl pro Bewertungsstufe
  • 57 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 6 % der Bewertungen sind 3 Sterne
  • 9 % der Bewertungen sind 2 Sterne
  • 20 % der Bewertungen sind 1 Sterne
16. November 2024

I have been trying my very best to use Stocky for stocktake and it just doesnt work and it tells me its been outdated since 2 April 2024. bit confused, maybe it doesnt work

DR PACHANGA
Südafrika
5 monate mit der App
Shopify hat geantwortet 20. November 2024

Thank you for letting us know about the issue you're having with the stocktake feature. There are two methods of stocktake available: manual and barcode. The manual option will list all your products and you can adjust the quantity of each item in the list, while the barcode option will allow you to use a scanner (in keyboard mode) to scan a barcode to create a list of scanned products and input their quantities. Steps for each of these options are available on https://help.shopify.com/ by searching for "stocktake", and Support is always available through the same site if you need further help. I hope you're able to get it to work for you as it is a very powerful feature and so helpful in making sure your inventory counts are accurate.

12. Juli 2024

It is very good and helps me enormously in the functions that I use in stocky.

But I have been waiting for a long time for them to make basic improvements such as:
- Send, make and send inventory transfers to other Branches.
- Customize in more depth the functions a user can perform.
- Be able to see users executed some actions.
- Be able to log in with any user without having to go through the Shopify Control Panel.
- and many other things that could be improved to look more professional.

Angeles Fashion
Honduras
Fast 4 jahre mit der App
Shopify hat geantwortet 23. Juli 2024

Hello, we really value your feedback and thank you for sharing your experience with us. I have forwarded your concerns about mobile functionality to our development team. We are committed to enhancing our platform continuously and your input is crucial in guiding these improvements. -Mac, Shopify Support

Bearbeitet am 14. August 2024

Stocky is essentially useless for anything other than the most basic of functionality. No ability to see reports on when POs are due, no integration with Quickbooks or other accounting software, no ability to mass export or import POs, limited reporting functionality.... I could go on.

It's disappointing that Shopify offers such a lackluster feature to fulfill a basic part of the retailer experience.

UPDATE: They also have no workaround for multiple invoices per PO, which applies to over 70% of our orders, making their metrics for upcoming payments basically useless.

Whittaker Mountaineering
Vereinigte Staaten
Fast 2 jahre mit der App
Shopify hat geantwortet 18. Juni 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shop Support

Bearbeitet am 17. Juli 2024

Totally useless. We, as I assume most of businesses use POS on a tablet or phone. Stocky Inventory transfer does not appear to work on mobile devices. Only thing you can do is accept all products.
- what if there are some products missing in the batch? You cannot accept partially or reject partially. There are buttons to reject or accept with inputs for editing the numbers of products to reject, but they are not functional.

Only thing I can do on my POS mobile device is to accept all transfered products.

Unable to use Stocky and I don't see any other apps that allow inventory transfer functionality. A huge issue in Shopify POS in my opinion.
Please support mobile devices.

BAIN DE MER
Estland
Ein tag mit der App
Shopify hat geantwortet 24. Juli 2024

Hi, there! Thank you for your feedback on Stocky. You should be able to reject items in an inventory transfer by following the steps outlined in this help document (https://shopify.link/mdRW). If the buttons aren't working as expected, I recommend contacting our retail support team. You can do so through your POS app by navigating to More > Support > Contact Support. Thank you again for your review! - Greta, Shopify Support

8. Juli 2024

With a price of Free, I guess I'm getting my money's worth.

7th Dimension Games
Vereinigte Staaten
5 monate mit der App
9. Mai 2024

We use Stocky for creating purchase orders and receiving products into our brick and mortar location. We have been waiting for improvements in the app since we started using it. Examples of easy fixes:

-All PO's and Receiving Logs should have totals associated with them, if you only receive some items on a PO, Stocky keeps the PO total the same as if you received them all. This is basic spreadsheet.

-Columns in purchasing and receiving should be capable of adjusting their width. Instead, you have to widen your screen to see the total on the right side- as far away from the other information as it can be. Users should be able to arrange columns in whatever size and order they need. There should be more available options for columns.

-The backorders on a partially received PO look CRAZY. I look at them all the time and still don't understand what it's trying to say

-The product info page is useless.

Pros- Stocky is free. Cons- Apparently that means they aren't ever going to improve it. I would HAPPILY pay money to use an improved version.

Treehouse Toys
Vereinigte Staaten
Etwa ein jahr mit der App
Shopify hat geantwortet 13. Mai 2024

Hi, there! Thanks so much for your review of the Stocky App. We appreciate you taking the time to share the feedback you have here, as feedback helps us determine the sort of features we should look into adding in future updates to provide more value to Stocky users. I've gone ahead and passed all of your feedback here to the Stocky Team for their consideration. I can't outline what may come as a result of the feedback, but you can trust it's been brought to the attention of the Stocky Team. Thanks! -Imogen, Shopify Support

14. Mai 2024

Used to be better, but could do with some updates as a lot of features aren't working anymore.

I use Stocky to see what products are selling well, what will be depleted soon and what products need reordering.

Slam69
Vereinigtes Königreich
Mehr als 4 jahre mit der App
Shopify hat geantwortet 15. Mai 2024

Thanks for the review. I would suggest attempting to clear the cache on your browser to see if that fixes the issue that you are experiencing with some of Stocky's features: https://shopify.link/b7xY. If you continue to experience these issues, you can get in touch with our live support to have a further look by navigating to our Help Center: https://shopify.link/goV1. -Ollie, Shopify Support

23. Mai 2024

Can you not have SALES as a default column under the Reports → SKU/VARIANTS?

Is it not blatantly obvious if you are looking at your stock, you would want to see how much you have sold?

Kiwi Johns
Vereinigte Staaten
5 monate mit der App
Shopify hat geantwortet 27. Mai 2024

Hi, there! Thanks for sharing your feedback. Currently, Stocky does not offer the option to set default columns in the SKU/Variant Report. You'll need to manually add the columns each time you access the report. I will be sure to pass your feedback along to our developers! - Greta, Shopify Support

23. April 2024

This app has had the functionality that we needed and all of a sudden it no longer supports mobile devices. We have been using the app on Ipads for over a year and the latest update has killed that functionality. So annoying that we now need to find a new inventory management app. Looking at other reviews it appears that Stocky is on its way out.

desray.co.za
Südafrika
12 monate mit der App
Shopify hat geantwortet 24. April 2024

Hi, there! Thank you for your review of the Stock App! We appreciate you taking the time to share your feedback here around this recent update and change in functionality. Though it's still possible to use Stock to count inventory using the Stocky Web App and a supported scanner, the inability to use a mobile device, and the POS App with Stocky to scan inventory is a hit to some user's workflows and expectations. I've taken the time to reach out to our Retail Team to share your feedback with them, so they can consider additional functionality around your feedback in any future Stocky updates. -Imogen, Shopify Support

14. Februar 2024

Does some of the basics, but is far from being actively supported/developed. Want to print reports on an 8.5x11? Well you'll have to shrink down their default A4 generated reports - with no option to set another output size standard. Want to make a stock adjustment? Sure, and it even gives you the option to add notes and define the reasons - but print the report and that essential info is conveniently excluded. Want to know the total cost of items on that stock adjustment? Get ready to add them manually. Want to export vendors, perfect, easy. Want to import new vendors - sorry, no such basic luck. On top of that, vendors are paginated - so enjoy clicking 'next' over and over and over to get to the end of your vendor list. Also, did you add a vendor with a typo in the name, or are no longer using them? Sorry, can't delete the vendor, you have to 'hide' it. I could go on and on...there are SO many things which clearly show nobody "working on" this app have ever used such an app or know the first thing about inventory management/receiving. Judging by the reviews here, Stocky once had amazing support before it was acquired by Shopify. Want to talk to current support? Enjoy the AI chat bot rodeo. I'm making it work, but it leaves a LOT to be desired.

Paper and Grace
Vereinigte Staaten
6 monate mit der App
Shopify hat geantwortet 16. Februar 2024

Thanks for the review and feedback about the application. We would like to get a better understanding of the issues that you are facing with the Stocky application on your Shopify store. You can get in touch with our live support by navigating to our Help Center: https://shopify.link/6Bz0. When you arrive at the Help Center, you will need to let the virtual assistant aware that you would like to Speak with Support and you will be connected with a Support Advisor accordingly. -Ollie, Shopify Support