Stocky

Stocky is a work in progress. - Cost syncing isn't automatic, but that is for the sake of flexibility in your accounting. The manual syncs are good enough.
- "Incoming inventory" in Shopify does not acknowledge incoming Stocky purchase orders with an estimated receiving date. At time of writing this is an impossible feature request because there is no API available to perform the update.
- Shopify support staff are not familiar with Stocky. It's getting better as time goes on, but at the time of writing it's still not perfect. Just read the documentation.
- Stocky & Shopify tax rules for products don't sync.
- Stocktakes (i.e. inventory counts) are treated exactly like purchase orders. Some will like it, some won't. I wish there was better barcode scanner support. Perhaps this is a criticism of Shopify rather than Stocky. You have to read the documentation to get value out of this app. Ultimately it's worth it.

Quite ok! Some functionalities need an urgent update (like two way syncing, common guys this should be basic stuff!). But also the design is really outdated. Would be nice to bring the design out of it’s 90’s

Stocky works fine for us. We have two store locations and e-commerce. Transfers, analytics were the most useful features.

It is really the best APP and best team and service! So cool. So cool. So cool. So cool. So cool....

We operate multiple retail locations and use Stocky to keep track of and transfer stock. Love the A,B, C features and overall performance. Could be a little more clear how some of the reporting works, but I think that's mainly part of the learning curve.

I tried to do an inventory count for our store using stocky. It went relatively smoothly which was great. Only issue is that after I had completed the count and performed the stock adjustment it did not correctly adjust and now I have a whole bunch of negatives in my inventory I am going to have to adjust? Has anyone had a similar experience? Is there an easy/ efficient way of correcting this issue?

Thanks in advance.

I don't normally write reviews unless something is beyond expectation or absolutely horrible. In this case, Stocky and the team of people that has brought Stocky to Shopify has absolutely blown me away.

Seb from Stocky has been amazingly quick to answer any questions that I have. On more than one occasion, he has added features to suit our company's needs. They take customer service and product feature delivery to the next level.

Stocky has raised the bar for PO and Inventory Management.

Thanks Stocky!

This app only tracks inventory available for sale. It does not also provide a count of stock physically on hand. This means that if you have, for example, 5 t-shirts on the shelf, and someone orders 1, the stock count will now show as 4. However, seeing as you haven't fulfilled this order yet, you still have 5 shirts on the shelf, and your stock on hand count should be 5, while the stock available is 4. if you go and do a stocktake under these circumstances, you will count that you have 5 shirts, while Stocky says you should only have four. If you "correct" this discrepancy, you are now actually making your stock count incorrect. While this isn't a huge deal with only one product, if you have many SKUs, and a large order volume, it is essentially impossible to do a stocktake correctly. Until Stocky creates the ability to track both stock available as well as stock on hand (something that Tradegecko does while integrated with my Shopify store with no problem), Stocky is basically useless.

UPDATE BELOW MY ORIGINAL FEEDBACK - The app has so much potential...but, Shopify is NOT supporting it at all and basic functionality is broken. I knew that going into it, but took many of the critical reviews as essentially user-error from shop owners who expected Stocky to have unreasonable functionality or workflows. After trying to work with it for a couple of months, i owe those shop owners an apology. This app might work at the most rudimentary levels...but literally ANYTHING more than that, it doesn't work and Shopify is not supporting this AT ALL. Don't bother emailing support. They reply with "we will escalate your ticket" and then later "we have already escalated this ticket"...there is never a meaningful reply. Keep looking for other inventory options. Mark my words! UPDATE - Seb, the original developer of the Stocky app, reached out to us personally via email to dig into our issues. It ended up being a simple error with the way we had the products configured in the Bundles app (necessary for the Stocky app to work) that was causing Stocky to not work properly. After a few emails and some simple changes...Stocky seems to be working as expected. I can't speak on the app itself yet, but Seb has redeemed the service side of this app to us. 4 stars for now on the app. If it works well...i'll come back and do another update.

The agent is very open answering questions on users. Perfect. The agent is very open answering questions on users. Perfect.