Stocky

This app is fantastic! It fills the gaps that are left open by Shopify. There are a few things missing and a few bugs to be worked out, but that's where the fantastic Seb comes in. He is wonderful about getting back to us in a very timely manner and addressing our needs. His wonderful customer service is one of the best things about this app!

We have been using Stocky for a little over 3 months now and seriously could not be happier. The team has consistently delivered on a fantastic PO and reporting app that integrates your inventory seamlessly into Shopify. I love it because I can control everything through Shopify and just have Stocky feed my store with inventory.

A bit rough around the edges, but this is by far the best inventory app I've used yet on Shopify.

ShippingEasy didn't have enough features, Stitch Labs was a total disaster, and Ordoro was a bit too confusing for us to use.

Stocky is great! Works just like you'd want an inventory app to use, EXTREMELY responsive developer, and pretty pain free. It could use some styling, and isn't the most intuitive thing ever. But, like I said, it gets the job done right.

Highly recommend!

We have been using this application for the past two months and we are very happy with it to far. The main functionalities we use are (1) analyzing our past sales to forecast our future sales (2) generate automatically all our purchase orders to our suppliers (in just in time) (3) organize our promotional sales with ABC sku analysis.
On top of that their after sales support is fast, efficient, and friendly. Could only highly recommend.

This is a dream come true. Easy to manage thousands of SKU's, inventory and to place purchase orders.

Unfortunately, I'm now very frustrated with this app. Stocky Failed to Sync and was stuck in syncing mode for over 1 week. I reached out to support who advised me that initial syncs could sometimes stick. I explained that this wasn't my initial sync, I've had almost 500 purchase orders. I was then told to uninstall/delete the app and reinstall it. Sounded like a bad idea to me. I reached out to Support again to confirm, who directed me to the original Shopify team member, who assured me that nothing would be lost. Stocky still didn't sync...and I received no further interaction from Shopify Support. I then ran through the steps again, and finally had a successful sync. But...my 2 years worth of purchase orders, my preferences, my vendor minimums, and my supplier case packs are all gone. I'm starting over. I reached out to support again...now 3 additional emails and have still not received any communication from POS Support. In addition, I found that inventory quanitities (when viewing line items in the drop down menu) are no longer visible. So...let's say you create a purchase order for Fall, but want to check your current inventory counts to see if something didn't fall into the purchase order re-order parameters, but might be right on the cusp of needing a re-order...let's say orange food coloring for Halloween or orange Sweaters for fall, I now have to leave the app to see my inventory counts and then go back to the app to add a line item??? I used to be able to just visually scroll down the list of items from the vendor in the dropdown and see immediately which ones were a little lower than I wanted them to be. The *generate based on "same period as last year" functionality has not worked, and so I've been doing a visual review of my line items from the app to quickly determine if I need to add something that Stocky hasn't.
It has been 11 days since I contacted support. I miss Seb.

On top of all of this, I'm reading reviews and see very clearly a response to someone who deleted the app in order to fix their issues and find this :
"Hi there - I'm very sorry to hear of the poor experience that you have had hear & would like to take this opportunity to thank you for your patience and understanding throughout this process. When Stocky is removed from an account, any transient data such as PO's etc. is removed and needs to be re-added manually - I understand that this was your experience and I hear you on that. Your feedback is very valuable to us & I will be reaching out to you via email so that I can fully capture that feedback before sharing it with our developers and to see if there is anything else that we can do that may get Stocky back to being a valuable addition to your business. Thank you & I will be in touch - Beckha"

My Orig Review:
I don't write app reviews until I've had a chance to truly test the product. Seb's Stocky App is top notch. We've been using it for almost a year now, with consistently excellent results. When you re-order merchandise weekly, an inventory control and purchase ordering system is a must. Now instead of filling our shelves with mediocre product, we are able to reorder top sellers. We are able to identify slow moving stock for clearancing. We are able to identify price changes from the manufacturer and immediately adjust retails to achieve an ideal profit margin. There are so many features, and we've really only investigated about one third of what Stocky has to offer. We have had 3 minor hiccups. Support (Seb) immediately researched our issues and found resolutions. 1 of the issues was user error and employee re-training was implemented. 1 of the issues was related to interface issues...which Seb researched AND implemented a change for all to make that interface more obvious! Nicely done. The last issue was actually a Shopify hiccup. So of the 3 issues, ALL were researched by Seb and support, and the one issue directly related to Stocky was corrected due to our feedback. Thank you Seb. We tried a couple of inventory control, purchase ordering apps, but by far, Stocky outshined the others. The monthly price is a bargain compared to the many features of Stocky. Great App.

This is a very useful app for basic inventory management. It was pretty easy to set up and use quickly. It has saved a ton of time. The only thing that would make it really awesome is if it synched with the Shopify transfers which I understand is coming. It can be confusing to see negative items in Shopify that you know you have ordered. I will say that the support is EXCELLENT.....Seb is very responsive and helpful. Overall I would recommend this app.

BEWARE, shopify Ruined this app by buying it. I used to pay $50 a month for Stocky before shopify bought it and it was worth it for the amazing customer service. There have been zero changes or updates, and the shopify customer service team doesn't even know how to use the app, so they can't help with anything. As others have mentioned, the forcasting feature isn't accurate. Plus there's no way to see which products are on order easily. Products are virtually impossible to edit individually- in order to update a cost I have to go into the supplier, find a product and edit. I have products that are carried by multiple distributors and have to assign each product to each distributor individually, a 7 step process per product, per distributor. suppliers --> choose supplier --> settings --> manage products --> assign products --> search --> add selected products. I miss Seb from Stocky!

Love Stocky! Couldn't be without it. I used to use formulas and spreadsheets but Stocky means freedom and much better record keeping.

We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients