Stocky , 231件のレビュー

総合評価
2.9
評価レベルごとの件数
  • 評価の60%は5つ星です
  • 評価の8%は4つ星です
  • 評価の6%は3つ星です
  • 評価の9%は2つ星です
  • 評価の18%は1つ星です
2023年8月2日

I'm pretty much done with this app. I've been using it for 3 years. When I print off an in-stock inventory report any new products ordered and received have no cost listed (but the P.O. was created and received in Stocky complete with prices) I went to another report and was able to click and enter cost for the products. There was no save button and typically Stocky saves automatically. I printed a PDF and there were no costs listed despite having entered them. I "updated" and all the costs I had entered on the screen disappeared. I checked my settings and Stocky is apparently syncing with Shopify so there shouldn't be an issue as Shopify has costs entered for each product. I'll look to see if there is a Stocky specialist but it may be time to find something else.

Farthingales Corset Making Supplies
カナダ
アプリの使用期間:3年以上
Shopifyが返信しました 2023年8月30日

Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. I'm sorry to hear that you're having some trouble with the reporting functionality.

Stocky makes an average cost price from your PO's by time. However, if you feel like settings are correct and the reports are showing as expected please create a support ticket via our Help Centre - https://shopify.link/WJna. Our team will be happy to help further. Thank you. -Iris, Shopify Support

2023年9月29日

This app is frequently not working, slow and buggy which means I can't get my job done. I've had trouble with it for three days in a row. I'm writing this review because it's currently giving me a 504 error and I have nothing better to do.

Tulsa Body Jewelry
アメリカ合衆国
アプリの使用期間:6ヶ月
Shopifyが返信しました 2023年10月3日

Hi Tulsa Body Jewelry, thank you for taking the time to leave a review about your recent experience using Stocky. We are aware that some of merchants had issues accessing the app but this should be resolved now. If you are still having any problems, please reach out to our authenticated support through the Help Center to report them. -Shay, Shopify Support

2023年10月26日

Doesn't load on POS. I was instructed to report the bug but I don't see where to report it. When you try to use it on an iPhone or iPad, (both are using the most recent version of iOS - 17.0.3) it continually refreshes but never loads. It does work on desktop.

Surfing Cowboys
アメリカ合衆国
アプリの使用期間:22日
Shopifyが返信しました 2023年10月30日

Hi, there. Thank you for taking the time to leave us a review for the Stocky App. If you're looking to report a bug to our team, as well as get some assistance with troubleshooting these functionality issues with your iOS devices, it's best that you contact our Retail Support Team. You can reach these folks by opening your Shopify POS app, navigating to the 'Support' Tab, and then calling the phone number that you see there. -Imogen, Shopify Support

編集日:2023年9月19日

I am fighting to get Stocky to work with the DYMO required label printer. Is Stocky REALLY the only app that helps you receive products and prints labels?

This is what I was told recently-
" I was checking here and the newer models of DYMO Label Writer printers such as the 550 and 5XL do not work with the older DYMO Label Software. They only work with DYMO Connect for Mac, which is not compatible with Stocky as the web service was removed from the software. Note that this is a limitation from DYMO and not a decision Shopify has made."

In response to shopifys reasonse below. Your technical support is the one who informed me that the Dymo printer required to use the stocky app is not compatible. Stocky all will not recognize the label attributes from the new dymo software.

Pro Edge Paintball
アメリカ合衆国
アプリの使用期間:6ヶ月
Shopifyが返信しました 2023年9月19日

Thanks for taking the time to write a review. We do have list of supported printers available with the Shopify platform listed here: https://shopify.link/qmzP. With that being said, I encourage you to reach out to our live support with any error messages you may have received while using the Stocky app. They will be in the best position to take a further look into the error you are receiving and advise further. You can get in touch with a Support Advisor by navigating to the Help Center: https://shopify.link/1w5D. -Ollie, Shopify Support

2023年9月27日

Server DOwn many times during the day. We cannot make Purchase orders when we want to.

My Store
アメリカ合衆国
アプリの使用期間:約1ヶ月
Shopifyが返信しました 2023年9月29日

Hi, there. Thanks for taking the time to give us your feedback and letting us know about this issue. Our team would love to help with this. Could you please create a support ticket and let us know more in depth about the issue you're facing, and when it seems to come up? Are you having issues using a specific device? Or was it intermittent? -Rio, Shopify Support

2023年9月29日

Stocky is absolutely a piece of garbage. Constantly down, orders won't sync up properly, how are we supposed to run a business like this?

Diamond Tool Store
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2023年10月3日

Hi Diamond Tool Store, thank you for taking the time to leave a review about your recent experience using Stocky. We are aware that some of merchants had issues accessing the app but this should be resolved now. If you are still experiencing issues with logging in or syncing your orders, please reach out to our authenticated support in our Help Center for further assistance. -Shay, Shop Support

2023年7月27日

I tried to use it and found that it did not accurately reflect low inventory counts .. many out of stock items don't even show up unless i search by the variant that i know has zero in the inventory. It is supposed to make ordering easy. Not. I uninstalled it after trying to use it for a month.

Fireside Stitchery
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年12月18日

Recommended by support
Store changes required Stocky is available with a POS Pro subscription.

The Poop Coffee
オーストラリア
アプリの使用期間:4分
2023年8月4日

Latest update removed the ability to create builds for manufacturing product. The only reason to even use the app. Dumb dumb dumb.

My Store
アメリカ合衆国
アプリの使用期間:11日
Shopifyが返信しました 2023年8月30日

Hi, there! Thank you for leaving your review and sharing that context. If you're having any trouble with features in Stocky since updating the app please reach out to our support team through your POS app. We'd be happy to take a look into it with you! -Erin, Shopify Support

2015年12月11日

Fantastic product and best support of any app - and I have a lot of them.
I needed an app that would allow me to see the cost of my Shopify inventory. I also needed a way to view low stock SKUs so that I could place reorders. Stocky does both of these things well and goes a big step farther for both. For inventory cost, it keeps historic info, something only much more expensive apps will do. For reordering, it creates a PO for me (based on stock on hand, recent sales and lead time) and then when I receive the goods, I just hit a button and all of my Shopify inventory gets updated - huge time savings for both.

For service, I can't say enough about Seb and his team, they not only get back to me very quickly, but they have implemented many ideas that I suggested - some in less than 24 hours. Great job!

Stellacarakasi
アメリカ合衆国
アプリの使用期間:約8年