レビュー (236)

総合評価
2.8
評価レベルごとの件数
  • 評価の59%は5つ星です
  • 評価の8%は4つ星です
  • 評価の6%は3つ星です
  • 評価の9%は2つ星です
  • 評価の18%は1つ星です
2017年1月9日

Outstanding app! Seb (the developer) went out of his way to give us the customizations we needed. Our main use was inventory tracking our complicated product configurations and bundles. Stocky does the trick! If you're looking at Stocky know that they'll go out of their way to make you pleased.

Synchro
アメリカ合衆国
アプリの使用期間:4ヶ月
2020年5月29日

I have been really trying with this app only to find that both my purchase order and stocktake aren't syncing properly and lots of embarrassing out of stock are showing on my website , but they are in stock and we know we have put them thru a purchase order. we even trying doing a stocktake to fix. I put a report in via my pos and have also contacted support but ready to abandon it!

Red Fox Party Supplies
オーストラリア
アプリの使用期間:4ヶ月
Shopifyが返信しました 2020年8月4日

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your feedback. I'm going to be following up with you via email about the issues you've shared to see if we can improve things for you. Regards, Lou

2020年3月25日

Tried to install it twice, both the time sync took more than 4 hours and even after that not all data was synced. The app is not showing all variants and demand forecast is all over the place.

Organic Mandi
インド
アプリの使用期間:4ヶ月
編集日:2020年10月28日

UPDATE BELOW MY ORIGINAL FEEDBACK - The app has so much potential...but, Shopify is NOT supporting it at all and basic functionality is broken. I knew that going into it, but took many of the critical reviews as essentially user-error from shop owners who expected Stocky to have unreasonable functionality or workflows. After trying to work with it for a couple of months, i owe those shop owners an apology. This app might work at the most rudimentary levels...but literally ANYTHING more than that, it doesn't work and Shopify is not supporting this AT ALL. Don't bother emailing support. They reply with "we will escalate your ticket" and then later "we have already escalated this ticket"...there is never a meaningful reply. Keep looking for other inventory options. Mark my words! UPDATE - Seb, the original developer of the Stocky app, reached out to us personally via email to dig into our issues. It ended up being a simple error with the way we had the products configured in the Bundles app (necessary for the Stocky app to work) that was causing Stocky to not work properly. After a few emails and some simple changes...Stocky seems to be working as expected. I can't speak on the app itself yet, but Seb has redeemed the service side of this app to us. 4 stars for now on the app. If it works well...i'll come back and do another update.

Jerky.com
アメリカ合衆国
アプリの使用期間:3ヶ月
2018年2月19日

Amazing app! We have a very large inventory w/ a lot of vendors to keep up w. This app has aloud us to manage all our inventory. Its have a great features from the: over view of our store w the amazing dashboard, to the detailed reports about very specific data! The customer service we have received is beyond! Seb has answered many questions as we have set up our store. His answers always have a solution, and if I was struggling w a task he has always be available and helped me understand. Excited for many more months w this partnership in business!!

Little Giant Kidz
アメリカ合衆国
アプリの使用期間:3ヶ月
2020年5月18日

We are about to uninstall this app. Do not use it if you are running a professional shop. We exported our master inventory from our main shop and uploaded it to our second shop. We manually cross checked all inventory to make sure it matched when we installed this app. All products were set to "do not sell when out of stock." Unfortunately the app completely messed up the count between our two shops and allowed overselling of products. Tech support has tried to blame us without acknowledging the bug in the app or trying to resolve the issue. Save yourself the pain we are dealing with. Do not use this app.

The Requirements Group (TRG) B.V.
オランダ
アプリの使用期間:3ヶ月
Shopifyが返信しました 2020年5月25日

Amy here from Shopify. Thank you for your feedback.

I am sorry to hear you have been experiencing issues with over selling of stock on your stores. As the Stocky app does not sync inventory between stores, I believe it is possible that there is another issue that needs to be resolved on your store. I will be reaching out you by email so we can review the issue in detail and find the solution to your issue.

Thank you,
Amy T.

2020年11月14日

I was happy to find Stocky for inventory management. However, I was upset as I was told I can only continue to use it if I upgrade to PRO and have to pay $89/month additionally. Since I didn't upgrade, all my previous purchase records cannot be retrieved. That was really disappointing.

百寶袋王 Bagtory HK
中華人民共和国香港特別行政区
アプリの使用期間:3ヶ月
Shopifyが返信しました 2020年12月8日

Hi there, thank you for taking the time to leave a review for Stocky. I can understand how these changes can affect ones store, but we believe this is a change that will help grow Stocky and allow us to channel more resources to its future growth and potential. I intend to follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Regards, James

2020年4月20日

A good app that does a lot. Only giving it 4 stars because I think the user interface could use an overhaul to look cleaner and more minimal similar to what I'm used to with other shopify apps.

My website: www.gearscanada.com

Gears Canada
カナダ
アプリの使用期間:3ヶ月
2020年9月25日

Stocky is brilliant in so many ways, but DO NOT download this app until they have the support team in place to be able to troubleshoot properly. Since Shopify bought this app from the original developer support is appalling. I am SO frustrated. The only reason I moved to Shopify POS Pro was to make sure our stock levels could be kept accurate, but on our first ever full stocktake, which took 14 hours, we ran into an issue when we tried to process it with barcode stocktakes not calculating adjustments. I have been through 4 different support tickets since the 16th September, with no more updates, no more help and no resolution. Our stock levels are wrong, customers are ordering what we don't have, what we do have is marked as OOS - it's a shambles. We can't even run a new stocktake to put things right until the error is solved. Keeping accurate inventory is the 101 of running a store, and is Stocky's whole purpose. If it can't even do that it's pointless. I've loved Shopify - all my web queries have always been solved quickly, but Shopify... don't expand to Bricks & Mortar POS unless you have the expertise to back it up. So wish I could talk to the original developer.

My Small World Toy Store
イギリス
アプリの使用期間:3ヶ月
2021年5月16日

This app is very flexible in some ways (i.e. case sizes for POs, changing which elements are shown on the PO when you're creating it versus sending it to your supplier). However, we are struggling with accurate Average Unit Costs for our Bundles, which we created in the Bundles app that is officially compatible with Stocky. The Average Unit Cost for the bundle is supposed to be "based on the bundled variants", however the Average Unit Cost will not update, no matter how I change the individual bundled variants' costs (e.g. receiving POs, directly changing costs, etc.)

Re-Up Refills
アメリカ合衆国
アプリの使用期間:約2ヶ月
Shopifyが返信しました 2021年5月17日

Hello there! I'd like to thank you for taking the time to leave a review for Stocky, we really appreciate your feedback, it's how we're able to learn and grow. We're sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us.
Thank you
- Liana.