レビュー (209)

総合評価
2.7
評価レベルごとの件数
  • 評価の44%は5つ星です
  • 評価の9%は4つ星です
  • 評価の8%は3つ星です
  • 評価の11%は2つ星です
  • 評価の29%は1つ星です
2025年12月23日

Sadly after using Stocky for 8 years it is now officially unusable. The forecasting feature was never the most accurate but still very useful. But now to it's completely useless. Remember in the early day's of Stocky when it was a private Australian company having a chat with Seb the app's creator and the service was awesome and the features worked great. Since Shopify took it over it's progressively got worse, they didn’t buy it to grow it. They bought it to neutralise it and bundle it.

Pomp & Co.
アイルランド
アプリの使用期間:約3年
Shopifyが返信しました 2026年1月1日

Hi there - thanks for your reply. Feedback is taken very seriously at Shopify and I will definitely be passing along this sentiment to our Stocky team. I understand how important inventory forecasting is having worked in the Retail space for many years. WHile Stocky has indeed been a part of Shopify's ecosystem for quite sometime, there are new features that been released that has helped with inventory management for a lot of Shopify stores.

If you had a specific question or suggestion for us, please reach out to our Retail Support team by chatting with us at www.help.shopify.com. I'm confident we can help you directly through a live conversation!

All the best,

Michael | Shopify Support

2025年10月30日

Great potential — completely neglected by Shopify

Stocky has the potential to be a fantastic app, but it’s been completely abandoned. I was told it used to be a 3rd-party app that actually worked well before Shopify took it over — and sadly, they’ve done nothing to improve it. In fact, they’ve even removed some of the original features. If I were the original developer, I’d be heartbroken to see what it’s become.

I’ve tried multiple times to integrate Stocky into my business, but it’s missing some really basic processes that make everyday use painfully slow and inefficient. There’s no way I could ask my team to work with it. I’ve ended up sticking with Google Sheets, which is far clearer, faster, and adaptable to my needs.

Whenever I’ve contacted Shopify support about Stocky, they’ve known absolutely nothing about it. I had to push to reach two people who seemed to understand it slightly better — but even they couldn’t offer any real solutions.

There’s a real gap in the market for what Stocky should be doing, but it seems it’s just not “glamorous" enough for Shopify to care about. A real loss.

Victoria met Albert
ドイツ
アプリの使用期間:約4年
Shopifyが返信しました 2025年11月11日

Hi there - thanks for your reply. Feedback is taken very seriously at Shopify and I will definitely be passing along this sentiment to our Stocky team. I understanding how important inventory management and recordkeeping is working in the Retail space for many years.

For context, our Stocky developers are constantly striving to improve the app so we would be more than happy to support in anyway we can and/or get someone with extensive Stocky knowledge to support you as well. What I would suggest is to visit our help centre at help.shopify.com adn chat with our Help Centre Assistant on the specific Stocky questions that you might have. This helps with routing you through to a Retail Specialist, someone who has extensive knowledge on Stocky.

All the best,

Mickey | Retail Specialist

2026年1月3日

All I wanted this app for was to have an easier time doing physical inventory of my store. This absolutely did not work. I was genuinely hoping for a way to simply scan all my product for my yearly inventory, but despite following all the instructions to set my scanner and do the actual scanning (and yes, I do have a compatible scanner), it did not work. So once again I will be doing inventory manually. One would think Shopify would have a good, functional physical inventory taking system, so it's frustrating and honestly baffling that they do not, especially after existing for so long.

BHN
アメリカ合衆国
アプリの使用期間:4日
2025年11月21日

Absolutely unusable for any real retail operation

This app is completely useless for us. We run multiple stores with a large product catalog, and Stocky simply does not offer the basic functionality any serious retailer needs.

First of all, there is no proper way for multiple staff members to perform inventory counts at the same time. No scanner app, no multi-user workflow, nothing. For a store with thousands of SKUs, this makes Stocky practically impossible to use.

On top of that, there is no simple POS tile that lets staff receive or transfer stock directly. Everything must be processed through orders that need to be created in advance. This workflow is absurd. We deal with hundreds of orders every single day — following Stocky’s process would require hiring several extra employees just to manage stock adjustments. It’s the most inefficient setup I’ve ever seen.

For anyone running an actual retail business with real inventory needs, this app is a complete waste of time.

_

Für den Einzelhandel absolut unbrauchbar

Diese App ist für uns komplett unbrauchbar. Wir betreiben mehrere Stores mit einem großen Produktsortiment, und Stocky bietet nicht einmal die grundlegendsten Funktionen, die ein ernsthafter Einzelhändler benötigt.

Es gibt keinerlei Möglichkeit, Inventuren gleichzeitig von mehreren Mitarbeitern durchführen zu lassen. Keine Scanner-App, kein Multi-User-Workflow – nichts. Für einen Store mit tausenden Artikeln macht das Stocky praktisch unbenutzbar.

Noch schlimmer: Es gibt keine einfache POS-Kachel, über die Mitarbeiter Ware direkt einbuchen oder umbuchen können. Stattdessen muss alles über vorher angelegte Bestellungen laufen. Dieser Prozess ist völlig absurd. Wir haben täglich hunderte Bestellungen – nach Stockys Vorgaben müsste ich mehrere zusätzliche Mitarbeiter einstellen, nur um Bestände anzupassen. Das ist der größte Unsinn überhaupt.

Für jedes reale Einzelhandelsgeschäft mit echten Inventur- und Lagerprozessen ist diese App reine Zeitverschwendung.

Haus des Dampfes
ドイツ
アプリの使用期間:約7時間
2025年12月16日

Terrible. Says it works with Shopify POS. Then you install it, wonder why it doesnt work - and realise its pushing you to upgrade to Shopify POS Pro at $89 per month. I have no idea why they wouldn't allow small businesses on Shopify to have access to the app for even the most basic inventory management.

Hooks Jiu-Jitsu
オーストラリア
アプリの使用期間:7分
2025年7月24日

DONT USE THIS APP! Just another Shopify example of spending time to teach staff how to use, and running your operations on, only for them to deprecate features you rely on. Their response is now for you to seek out another 3rd party and pay more money. FIND ANOTHER APP NOW SO YOU DONT WASTE YOUR TIME HERE.

303boards.com
アメリカ合衆国
アプリの使用期間:7ヶ月
Shopifyが返信しました 2025年8月18日

Hi there! Thank you so much for letting us know and sharing your feedback!
Our development team are constantly trying to improve the app to be more efficient and sync better with the Shopify admin, which is why sometimes changes are necessary. However, it would be great if we could get some more context about the feature you are referring to so we can relay your feedback to the development team and so they are aware of the impact that these changes may have for our merchants. Please do feel free to edit your review with those details or you can reach out via https://shopify.link/vRnL and we can take a look for you. Thanks!
- Natasha, Shopify Support

2025年6月10日

This is so frustrating, this app works well for us even with its flaws to enhance Shopifys POS limitations, but now functionality on Transfers is being moved from it and moved to Shopify Admin. I wouldn't mind if the changes were an upgrade on the app but we are losing functionality. Very Sad that development is not being put into a very useful app, and assuming that eventually all areas will be moved to Shopify Admin with limitations rather than just developing this app further.

Character.com
イギリス
アプリの使用期間:1年以上
Shopifyが返信しました 2025年6月20日

Thanks for your review. Our Developers are constantly trying to improve Shopify and Stocky. While we can't really dive into the decisions that account for this change, your feedback is recorded for any future versions of the Stocky app.

Steve | Shopify Support

2024年12月3日

Frequently glitchy, and with an extremely unintuitive workflow. Trying to get support from shopify is also extremely difficult as most of their support staff isn't familiar with the app, and will pass you around or give you incorrect advice. The most recent update was a downgrade!

Wyndham Art Supplies
カナダ
アプリの使用期間:5年弱
Shopifyが返信しました 2024年12月27日

Hi there, thanks so much for leaving your feedback! Our team works hard to improve our app functionality and usability, so getting observations like this from our merchants is invaluable as we make changes to it. Sorry to hear that you have experienced issues with the app, and it would be great if we could take a further look for you with a view to resolving them, and also get some context the changes you have noticed and how you feel they could be improved. Please feel free to edit your review here with those details, or to reach out via https://shopify.link/vRnL with Stocky as a keyword so our dedicated Retail Support team can assist further. They can take the details and relay your feedback to our development team. We may also be able to advise on possible workarounds or solutions, depending on the exact nature of the issue.
- Natasha, Shopify Support

2025年3月13日

Why haven't you guys updated this app? It has so much potential but makes everything so much more difficult. To start, at least let Stocky have the same functionality as the Shopify PO's & Transfers. This app is so painful to use. Please, please, please update this app. Please make it better. It is so close. Why make this app so much more difficult to use with less functionality than the Shopify counterparts?? Please, will you look at all the reviews below and make some common sense changes? Reach out to the people using this app and ask for their input. Shopify POS could be an absolute beast if this app was fixed and improved on.

Black Lava Vape
アメリカ合衆国
アプリの使用期間:2年以上
Shopifyが返信しました 2025年3月20日

Thanks for your review. Our Developers are constantly trying to improve the app to be more efficient and sync better with Shopify. Were there any specific functions that you feel is missing from the Stocky Purchase Orders compared to the one in Shopify Admin? Some features such as transfers may work better with some changes to Stocky settings.

I invite you to reach out to our Support team at https://shopify.link/vRnL with the keyword "Stocky" to help optimize the app to meet your business needs.

Mickey | Shopify Support

2025年1月22日

Poorly optimized product. Doesn't balance to 0 when transferring inventory. Doesn't show products sometimes that are active. Barcode scanner only works in hidden option, not in line items.

All this app did was make our inventory worse.

Hitched
アメリカ合衆国
アプリの使用期間:2年以上
Shopifyが返信しました 2025年1月30日

Thank you for taking the time to share your feedback. We understand the importance of accurate inventory and providing a tool to help it stay organized. Some of the items you mention seem like they could be resolved based on some settings. I recommend you reach out to Support to have them help you troubleshoot what you've been experiencing. Erin, Shopify Support