Stocky , 231 recensioner

Helhetsomdöme
2,9
Antal per omdömesnivå
  • 60 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 6 % av omdömena har 3 stjärnor
  • 9 % av omdömena har 2 stjärnor
  • 18 % av omdömena har 1 stjärnor
29 september 2023

Stocky is absolutely a piece of garbage. Constantly down, orders won't sync up properly, how are we supposed to run a business like this?

Diamond Tool Store
USA
Mer än ett år användning av appen
Shopify svarade 3 oktober 2023

Hi Diamond Tool Store, thank you for taking the time to leave a review about your recent experience using Stocky. We are aware that some of merchants had issues accessing the app but this should be resolved now. If you are still experiencing issues with logging in or syncing your orders, please reach out to our authenticated support in our Help Center for further assistance. -Shay, Shop Support

27 juli 2023

I tried to use it and found that it did not accurately reflect low inventory counts .. many out of stock items don't even show up unless i search by the variant that i know has zero in the inventory. It is supposed to make ordering easy. Not. I uninstalled it after trying to use it for a month.

Fireside Stitchery
USA
Ungefär 2 månader användning av appen
18 december 2023

Recommended by support
Store changes required Stocky is available with a POS Pro subscription.

The Poop Coffee
Australien
4 minuter användning av appen
4 augusti 2023

Latest update removed the ability to create builds for manufacturing product. The only reason to even use the app. Dumb dumb dumb.

My Store
USA
11 dagar användning av appen
Shopify svarade 30 augusti 2023

Hi, there! Thank you for leaving your review and sharing that context. If you're having any trouble with features in Stocky since updating the app please reach out to our support team through your POS app. We'd be happy to take a look into it with you! -Erin, Shopify Support

14 maj 2021

We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients

TU beauty store
Colombia
Nästan 3 år användning av appen
16 januari 2020

BAD experience & support. There is none. Stocky does NOT support barcode scanning. We learnt this at great expense migrating to Shopify. We are pissed of big time. They do not respond to support requests. Useless

Wild Swans
Storbritannien
Mer än 2 år användning av appen
Shopify svarade 17 januari 2020

Hi there, thank you for taking the time to leave a review for Stocky - we appreciate your feedback. I am sorry to hear that you have had such an experience with using the app, that should not be the case. I have had a look at your current support tickets on this matter with my colleagues - hopefully they will be able to get to the bottom of this issue with you so that you can start to use Stocky in a way that is beneficial to your business. I will be in touch via email also, just in case there is any further feedback you would like to provide while we look into this for you. Thank you - Beckha.

13 maj 2020

It used to be a great app, but it seems in the last 6 months it's been horrible. Customer support is AWFUL. We haven't been able to upload a lot of inventory we've needed to.

We tried to delete the app and re-add it to see if it would stop telling us there was an error and to contact the administrator, but now it's telling us that when we try to add the app back.....

Sweet Tea and Caviar - A Baby Boutique
USA
Mer än 2 år användning av appen
Shopify svarade 25 maj 2020

Amy here from Shopify. We truly appreciate your feedback.

I can see that you have already been in communication with our technical support team around the error you have been experiencing in the app. I can certainly understand your frustration, not just around the error but around not feeling supported as well. The technical team will be keeping you posted about the variant error directly and I will be reaching out you by email as well to ensure that all of your questions and concerns have been addressed.

Thank you.
Amy T.

3 februari 2022

I have been using stocky for 2 years. I believe is a great tool, but when Shopify pretends that in order to have a look at a simple sales report and see the total, I have to do my own calculation excel sheet and formulas when Im paying Shopify plan + Shopify POS pro, it gets me out of my nerves. Too bad shopify!!! Shame on you on this one

Centroartesano
Spanien
Nästan 2 år användning av appen
Shopify svarade 29 mars 2023

Hello Centroartesano, thank you for leaving your feedback.I will also certainly pass this up as a feature request to our developers as it is an idea that a lot of people would benefit from. At Shopify, we pride ourselves on the continued growth and development of our platform, and we are only able to strive towards this goal with feedback and comments from merchants just like you.

19 november 2021

Fails to sync correctly albeit constantly manually syncing. Reporting is awful and required to go through numerous different reports to find information. Costs incorrect when using bundles (records stock cost at child and parent part). Poor support from service team.

Cerberus Strength Thailand
Thailand
Nästan 2 år användning av appen
10 november 2021

Worst app on here, do not use for inventory. 0 stars No customer support whatsoever, messes up your inventory just sitting there.

PA Epoxy Depot
USA
Mer än ett år användning av appen