Stocky , 210 recensioner

Horrible....VERY time consuming if you want it to actually so something right. Probably have to hire someone just to sit on this app 40+ hours a week or it will be extremely inaccurate and basically useless. NOT RECOMMENDED!!!

We used this app extensively for nearly a year. We invested a ton of time and resources in Stocky. It has helped our business save time, send out POs (we send out about 100 a month,) plan for the future, etc... Then guess what, we got locked out without a warning. After several frustrating days with Shopify Customer Service, we find out we have to upgrade to their POS Pro plan to continue using Stocky. Well, we don't have a physical store, so none of that plan fits our needs except Stocky. Honestly, they just want us to pay them $89 a month to continue using a tool we were using free for nearly a year. Really, what Shopify did was set us back as they took it from us right before the busiest time of the year (Holiday Season.) We had ZERO time to transition to one of the sub-par alternatives. Shopify cost me over 100 hours of manual labor, something Stocky could have done in 6 hours. Thanks, Shopify.

I was happy to find Stocky for inventory management. However, I was upset as I was told I can only continue to use it if I upgrade to PRO and have to pay $89/month additionally. Since I didn't upgrade, all my previous purchase records cannot be retrieved. That was really disappointing.

Stocky is a waste of time. Too much in and out of app when new products are continuously added. If I only carried nuts and bolts it would be a different story. My store is very seasonal and new products are arriving every day. I very seldom reorder the same thing twice as many times my vendors are sold out.

Stocky wouldn't sync with Shopify beyond the product quantity. A product I deleted in Shopify would stay in Stocky, etc. If I changed a SKU or barcode, Stocky wouldn't update it. My store has a lot of products - maybe that was the reason? But the support reps were mostly useless. Most of them would just search the documentation and read it to me, which was not helpful. They had no actual knowledge of the app. More than one of them told me "to contact the developers of the app" - completely unaware that Shopify owned it!

Stocky is brilliant in so many ways, but DO NOT download this app until they have the support team in place to be able to troubleshoot properly. Since Shopify bought this app from the original developer support is appalling. I am SO frustrated. The only reason I moved to Shopify POS Pro was to make sure our stock levels could be kept accurate, but on our first ever full stocktake, which took 14 hours, we ran into an issue when we tried to process it with barcode stocktakes not calculating adjustments. I have been through 4 different support tickets since the 16th September, with no more updates, no more help and no resolution. Our stock levels are wrong, customers are ordering what we don't have, what we do have is marked as OOS - it's a shambles. We can't even run a new stocktake to put things right until the error is solved. Keeping accurate inventory is the 101 of running a store, and is Stocky's whole purpose. If it can't even do that it's pointless. I've loved Shopify - all my web queries have always been solved quickly, but Shopify... don't expand to Bricks & Mortar POS unless you have the expertise to back it up. So wish I could talk to the original developer.

This app is a great app, I love it. I am only giving it a one start because Shopify feel only people that have POS Pro should have it. I want to use it for my purchase ordering, if I would like to continue using it I have to pay $89 to upgrade to POS Pro which is useless to me as I do not have a shop. I'd be happy to upgrade Shopify as I would use the additional functions. But as it stands their pricing is a rip-off!!

Zero customer support, app has been down for 4 days no explanation, unbelievable that they can get away with this.

I have been really trying with this app only to find that both my purchase order and stocktake aren't syncing properly and lots of embarrassing out of stock are showing on my website , but they are in stock and we know we have put them thru a purchase order. we even trying doing a stocktake to fix. I put a report in via my pos and have also contacted support but ready to abandon it!

This app only tracks inventory available for sale. It does not also provide a count of stock physically on hand. This means that if you have, for example, 5 t-shirts on the shelf, and someone orders 1, the stock count will now show as 4. However, seeing as you haven't fulfilled this order yet, you still have 5 shirts on the shelf, and your stock on hand count should be 5, while the stock available is 4. if you go and do a stocktake under these circumstances, you will count that you have 5 shirts, while Stocky says you should only have four. If you "correct" this discrepancy, you are now actually making your stock count incorrect. While this isn't a huge deal with only one product, if you have many SKUs, and a large order volume, it is essentially impossible to do a stocktake correctly. Until Stocky creates the ability to track both stock available as well as stock on hand (something that Tradegecko does while integrated with my Shopify store with no problem), Stocky is basically useless.