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Completely exhausted with this app.
Although uninstalled, it still ads stock quantities under product "Incoming" and messes with our inventory and stock count.
I've tried uninstalling, reinstalling and have a set of tech guys to remove app intervention, with no luck.
It's like Hotel California, you can get in anytime you want, but you can never leave.
Stocky is essentially useless for anything other than the most basic of functionality. No ability to see reports on when POs are due, no integration with Quickbooks or other accounting software, no ability to mass export or import POs, limited reporting functionality.... I could go on.
It's disappointing that Shopify offers such a lackluster feature to fulfill a basic part of the retailer experience.
UPDATE: They also have no workaround for multiple invoices per PO, which applies to over 70% of our orders, making their metrics for upcoming payments basically useless.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shop Support
Totally useless. We, as I assume most of businesses use POS on a tablet or phone. Stocky Inventory transfer does not appear to work on mobile devices. Only thing you can do is accept all products.
- what if there are some products missing in the batch? You cannot accept partially or reject partially. There are buttons to reject or accept with inputs for editing the numbers of products to reject, but they are not functional.
Only thing I can do on my POS mobile device is to accept all transfered products.
Unable to use Stocky and I don't see any other apps that allow inventory transfer functionality. A huge issue in Shopify POS in my opinion.
Please support mobile devices.
Hi, there! Thank you for your feedback on Stocky. You should be able to reject items in an inventory transfer by following the steps outlined in this help document (https://shopify.link/mdRW). If the buttons aren't working as expected, I recommend contacting our retail support team. You can do so through your POS app by navigating to More > Support > Contact Support. Thank you again for your review! - Greta, Shopify Support
With a price of Free, I guess I'm getting my money's worth.
Can you not have SALES as a default column under the Reports → SKU/VARIANTS?
Is it not blatantly obvious if you are looking at your stock, you would want to see how much you have sold?
Hi, there! Thanks for sharing your feedback. Currently, Stocky does not offer the option to set default columns in the SKU/Variant Report. You'll need to manually add the columns each time you access the report. I will be sure to pass your feedback along to our developers! - Greta, Shopify Support
This app has had the functionality that we needed and all of a sudden it no longer supports mobile devices. We have been using the app on Ipads for over a year and the latest update has killed that functionality. So annoying that we now need to find a new inventory management app. Looking at other reviews it appears that Stocky is on its way out.
Hi, there! Thank you for your review of the Stock App! We appreciate you taking the time to share your feedback here around this recent update and change in functionality. Though it's still possible to use Stock to count inventory using the Stocky Web App and a supported scanner, the inability to use a mobile device, and the POS App with Stocky to scan inventory is a hit to some user's workflows and expectations. I've taken the time to reach out to our Retail Team to share your feedback with them, so they can consider additional functionality around your feedback in any future Stocky updates. -Imogen, Shopify Support
Stocky itself is excellent for a small business but it lacks one major thing: integration to Shopify and POS that would enable showing when product will be in stock again. I do not understand why this has not been developed in the 4 years:(( And someone might say that Shopify inventory/ Purchase orders does provide this feature but who on earth can manually type hundred order lines without mistakes plus the time it takes..
Thank you for your review and feedback. This is a great feature request and I will make sure to provide this feedback to our developers. -Emily, Shopify Support
Bugs all the time and doesn't work on two of my location. We are paying monthly for this app and its not working. Looking for a new app to work with as this is a waist of money
Hi, thank you for taking the time to leave a review and to share your feedback. I definitely want to assist you in investigating the issues you are experiencing. Have you connected with our retail support team yet about the problems you are having with the app? If not, you can connect to them through our Help Center or through the support tap of your Shopify POS app. We're happy to investigate this with you. -Shay, Shopify Support
Can't use all features in the POS PRO app, contacted the support, but they are unwilling or unable to fix the problems. not recommended, if you use Shopify POS
Hi, there! I appreciate the desire to manage inventory within the Shopify POS app. At this time, the focus of Shopify POS is selling to customers in person, while all admin tasks including inventory management are handled either directly in the Shopify admin or in the Stocky app. Our team is happy to submit feature requests to our developers on your behalf, so please contact us again via the Help Center if there's anything else you'd like to add to the feedback you've shared with us. Thank you! -Sophia, Shopify Support
App doesn't pick up all costs associated with some products rendering it completely useless for tracking inventory costs. In addition I spoke with someone at Shopify a couple months ago promising some sort of fix but haven't heard anything since.
Hello!
We appreciate you stopping by and sharing your review.
I can definitely understand the importance of being able to see the cost of products on hand in the Stocky app to better manage your inventory. It sounds like you previously communicated with our support team regarding your concerns. I'll be sure to pass along your feedback to our development team to look into implementing this feature in the future.
While I can't guarantee if and when this will take place, I recommend keeping our Shopify Changelog (https://shopify.link/N5vR) on hand to stay up to date with new platform updates. -Victoria, Shopify Support.