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Very good app, and helpful support team. We were set up and live within a few days. My only comment is that the app allows the customer to overwrite the pickup address at the checkout, which could cause confusion for them, but all works perfectly well otherwise so far. I have enjoyed the ease of use and it also looks like they are looking to update with a new feature to help out with the current covid_19 situation which I was very glad to hear about.
Developer is extremely supportive and fast response on any technical error. Highly recommended!
I used this app for pickup and delivery. It had some shortcomings and didn’t fully support my businesses situation, but the customer support was really good and helped me work through it. In some cases I had to modify some of the code myself to unblock myself but it wasn’t too difficult. Overall it works well and for any normal pickup/delivery situation it will probably meet your needs.
This app is perfect if you need your clients to choose pickup or delivery and input those pickup and delivery times.
Very helpful customer service, quick response and ability to fix the problems.
The only frustrating thing for us are some bugs that keep coming up, and the time difference, which results in some of our customers not going through with the orders. However, I believe that the app will be improving over time!
Fantastic customer service, also very appreciated what they are doing to help small businesses during this pandemic.
The app is amazing and was really what i was looking for. Sterling and her team were really responsive and helpful to accommodate to all of my requests. Although there was a small problem, she did her best to explain the issue and follow up to make sure that everything is okay.
I would definitely recommend this app if you are looking for a delivery/pickup option for your site.
App has helped me in many ways and support is great too. Tommy helped me so much with the set up, not to mention, fast support too!
This is an easy to use app, and when it wouldn't do exactly what I wanted (apply pickup scheduling to just one product in our catalog) the developers customized it for me so it would. Now I'm able to offer made-to-order charcuterie boards through my website - where customers can select the date and time they want to pick up their cheese board. All the other products in my store default to regular pickup options with no scheduling, so checkout isn't overly complicated for products we don't need to schedule!
Using this app to help my shop offer delivery & in-store pickup for one location. The available options are just what I was looking for. It's fairly easy to get started and moving around in the app. It goes live right away. Haven't had to use customer service yet, but have heard great things.