Recensioni (331)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
1 ottobre 2017

I love the options it gives you so customers don't have to pay for shipping

Skye Jewels Boutique
Stati Uniti
20 giorni di utilizzo dell’app
24 ottobre 2017

Developer is extremely supportive and fast response on any technical error. Highly recommended!

Anekahome
Malaysia
19 giorni di utilizzo dell’app
27 agosto 2020

This app is perfect if you need your clients to choose pickup or delivery and input those pickup and delivery times.

A Few Cakes
Canada
19 giorni di utilizzo dell’app
22 novembre 2020

Fantastic customer service, also very appreciated what they are doing to help small businesses during this pandemic.

4MY.sg
Singapore
18 giorni di utilizzo dell’app
4 settembre 2020

The app is amazing and was really what i was looking for. Sterling and her team were really responsive and helpful to accommodate to all of my requests. Although there was a small problem, she did her best to explain the issue and follow up to make sure that everything is okay.
I would definitely recommend this app if you are looking for a delivery/pickup option for your site.

Ethereal Bakes
Singapore
17 giorni di utilizzo dell’app
17 settembre 2020

Using this app to help my shop offer delivery & in-store pickup for one location. The available options are just what I was looking for. It's fairly easy to get started and moving around in the app. It goes live right away. Haven't had to use customer service yet, but have heard great things.

Eye Candy Balloons
Stati Uniti
15 giorni di utilizzo dell’app
3 settembre 2020

Very pleased with this app so far, works well, would love a postcode option rather than a radius for local delivery. Happy so far.

Flowers Gold Coast
Australia
15 giorni di utilizzo dell’app
Data modifica: 10 gennaio 2022

There is some misunderstanding because of the email connection issue. The CS is polite and responsible.
In terms of usage, there are two problems pending fix:
1. The app can't function when when checkout 2. The discount code function is disabled because of the app We hope to find solutions soon

Topmart
RAS di Hong Kong
13 giorni di utilizzo dell’app
16 dicembre 2020

I use this app to let my customers choose a date for pickup/delivery from multiple physical stores we run. The app allows my customers to pick the date, time and which outlet they would like to pick up from. It also allows me to customise the differing hours for each shop. I ran into some problems when adding delivery rates but Sterling quickly solved the situation for me. He was very patient and understood my position as well as being very prompt. Thanks Sterling!

RWAH
Singapore
15 giorni di utilizzo dell’app
Data modifica: 27 novembre 2017

In theory this app would be great. Setup was reasonably easy and the user interface is nice. However, there are some fundamental flaws that are out of Secomapp's control and are Shopify checkout limitations. The app uses Javascript in the Google Analytics extra script to try to hide the shipping options during checkout that are not applicable to the customer based on whether they chose Shipping or Pickup in the cart. But this does not always work and we had many customers somehow choose the local pickup "free" shipping option during checkout when they did need it shipped. We ended up spending so much time fixing these orders and sending additional invoices to collect shipping that it just became not worth it. We uninstalled the app and now just ask customers to write a note on the cart page saying "pickup in store" and we then manually refund the shipping in these cases. The Secomapp folks are super responsive to technical issues and are very helpful. We continue to use their store locator app and are very happy with it.

Mountain Madness Soap Co
Stati Uniti
13 giorni di utilizzo dell’app
Amai ha risposto 14 luglio 2019

We apologize for causing frustration and are sorry for it. We hope you understand. We will always keep working hard and try our best to make the app better. For further discussion, please contact support@secomapp.com.