Bird Pickup Delivery Date
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Rohit was very helpful thank you team
Outstanding support! The team responded quickly, understood exactly what I needed, and resolved my issue with the delivery time slots in Shopify. Everything is working perfectly now, and the whole process was smooth and professional. Thank you so much for your patience and excellent customer service. Highly recommend!
I had a great experience with the Birds Scheduling app’s tech support team. They were friendly, patient, and very knowledgeable throughout the process. They quickly understood my issue and guided me through the solution clearly. Their assistance was extremely helpful, and I truly appreciate the excellent customer service. I highly recommend their support team!
Comme d habitude c'était parfait : réactif et fonctionnel. merci
I really like the flexibility the app offers. I had a little trouble setting it up, but the app support was fantastic and we got it fixed quickly!
Bird Pickup & Delivery is highly customizable & works well - Support is FANTASTIC - Thank You So Much!
Very efficient and professonal to solve problem for customer! Highly recommended!!
So far I have only used this app for my customers to schedule their deliveries, but I like it and it is easy for them to use, too. I have reached out to customer support a couple of times and they are very responsive, always fix the problem, and even explain why the issue is happening. I really appreciate that!
Thank you so much for the kind review!
We're happy to hear that both you and your customers are finding the delivery scheduling experience easy to use. Making the scheduling process simple and reliable is one of our main goals.
We also appreciate your kind words about our support team. We believe that solving issues is important, but helping merchants understand why something happened is equally valuable.
Thank you for trusting Bird with your store. If you ever need assistance or have suggestions for improvements, we're always here to help.
Regards,
Atinder Singh
Founder, BirdChime
The app works great for the most part. Some aspects of how it interacts with Shop Pay and Shopify Rates can be confusing and tricky but the support team is excellent and very responsive.
Thank you for your review and for sharing your experience!
You're absolutely right that certain interactions between Shop Pay, Shopify Rates, and third-party apps can sometimes be complex. We do our best to make those workflows as seamless as possible and to clearly explain any platform-related limitations or behaviors when questions arise.
We're especially glad to hear that our support team was able to help. Providing fast, knowledgeable support is something we take great pride in.
Thank you for choosing Bird, and we're always here if you need anything in the future.
Regards,
Atinder Singh
Founder, BirdChime
Absolutely brilliant and the customer service is great! I had an issue and Lokesh was so helpful with resolving it very quickly
Thank you so much for the wonderful review!
We're delighted to hear that you're enjoying the app and that Lokesh was able to help resolve your issue quickly. I'll be sure to share your feedback with him—recognition like this means a lot to our team.
We truly appreciate your support and thank you for choosing Bird. We're always here if you need any assistance in the future.
Regards,
Atinder Singh
Founder, BirdChime
