Bird Pickup Delivery Date

We’ve been using the Bird Pickup Delivery app and couldn’t be happier with it. The product itself is fantastic—clean, reliable, and packed with the features we need to streamline our local delivery operations.

But what really sets Bird apart is their customer support. It’s truly next level. Recently, we needed some changes to our order notifications, but our developer was unavailable. We reached out to support expecting some instructions—and instead, Niraj from their team went ahead and made the changes for us. Problem solved, no back-and-forth needed.

This isn’t a one-off experience either. Every single time we’ve contacted support, they’ve been responsive, efficient, and incredibly helpful. They don’t just respond quickly—they solve problems.

A+ product. A++ support. Couldn’t ask for a better experience.

I was so thankful for Bird's quick response when customers were able to select in store pick up for orders that needed to be shipped. They were able to resolve it quickly and we were back up and running properly within an hour.

This app worked really well for a while until it didn't. Once I upgraded to the paid version I had nothing but issues. It would rarely work to let customers click pickup. I reached out to get it fixed and every time I would get a reply I would follow what they said and would think it’s fixed but I was wrong. Everytime I would reply to email I would be speaking with someone new every single time and finally got pissed with how many calls I was receiving to place orders because my website wasn’t working. After the last couple weeks going back and fourth I decided to go with another company.

This team helped me extensively while setting up our in- store pick up feature. All who contributed were very patient, thorough and responsive. Now that its been up and running, its been seamless for our team to use.
Highly highly recommend this app and this team!

Cannot adequately explain how much we appreciate this app! It helped us direct pick up order to our on-farm store, and completely wiped out the chaos of trying to contact our customers and have them arrive in the right place at the right time. Truly a wonderful upgrade to our website!