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Ali and his team really helped us out with an issue we were having with our customer confirms. His attention to detail, quick turnaround time and prompt resolution provided us with enough time to complete all the required testing before the shop opened. It is reassuring to know there is someone like Ali to assist not only during the set up process but also during the life of your shop. I highly recommend the Genie App for your Shopify stores needs.
Thank you for your great feedback! It means a lot to us
App is constantly being improved and maintained. Customer supoprt is efficient, trustworthy and really helpful. And probably the best in the market. Congrats, and keep the great job.
Thank you for your great feedback!!! It means a lot to us
Genie apps was the best fit for what we needed, and then they helped us customize the app for our store to be exactly what we needed. We wanted to be able to create time slots of different lengths, and they are currently helping us to set this up. They also customized some things for us that were just aesthetic, and we really appreciated that. Absolutely amazing support—thank you so much!
Thank you for your great feedback!!!
Initially used a paid app for store pickup which worked fine but was expensive. Switched to Genie Store pickup which offers all the same functionality and is free. I did have a few issues setting up - but my store uses a non standard template. The genie support team help and hot it sorted quickly. Would strongly recommend this app.
I have recently downloaded the app for a new TakeAway Sushi shop that I am building and I must say the app does exactly what we need. There were some small details about the way things were displayed in the checkout but after a quick conversation with the developer, everything was sorted out.
The app works great so far and the developer is really quick and helpful.
This app covers the needs for a Click & Collect based store. We've experienced some problems after installing it, but developers helped us quickly and effective. Very reccomended.
I’ve only had Genie Store Pickup for a few days but I’m falling in love fast! Customer service was great! They took time to customize somethings for me!! Awesome job, Ali !
This is a great app with great support! Easy to use and easy to manage. Only app I could find to force Shopify to allow pick up at my van pick up locations. Love it!
Upon first installing the app I could not get it to function properly. Let me be clear....I am a technological nightmare and get easily frustrated. With other apps I never seem to have luck with customer support. So I was very skeptical when I shot them an email.
Let me tell you, Genie Apps customer service is AMAZING. I received an email instantly confirming my issue and within minutes they asked to access my store. I granted them access and then within 20 minutes I received an email telling me it is fully functional.
This app is functioning as advertised. It is clean and easy for the customer to use.
Customer service makes this app a BARGAIN
Thank you for your great review.
Easy, practical, intuitive functionality with excellent support from Genie Apps! Highly recommended.
Thank you for your great feedback!