Avaliações (172)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de janeiro de 2024

I'm so happy I found this App for need to offer pick ups with a schedule in mind. I sell both large items that ship on a pallet and small items that generate automatic shipping rates at checkout. Those items can be picked up yet if someone was to put one of each in their cart, it would generate a shipping rate that was VERY wrong for my business. I needed to find a way to block the items from offering a shipping rate when they can only be picked up. Ali and his team took time to understand my problems and fixed it so I can utilize their app more efficently. As a entrepreneur it is hard to make money when we have to give it away to shippers because the platform isn't set up correctly. I'm happy to have worked with Ali and will implement this app on my other businesses.

French Drain Man
Canadá
About 1 month usando a aplicação
11 de janeiro de 2024

Great customer service with prompt reply and resolution.

Steve's Hallmark
Estados Unidos
20 days usando a aplicação
3 de janeiro de 2024

Super fast, accurate response! Definitely recommended!

Cafe 482
Estados Unidos
15 days usando a aplicação
18 de dezembro de 2023

The customer service is on point! My experience with GenieApp was easy from the start. They took me in charge from the beginning and they are very quick on the reply for any issue that may occur. My clients are very happy to have multiples options for pick up orders now. I recommend :)

Dérive ecobrand
Canadá
2 months usando a aplicação
13 de dezembro de 2023

I didn't like the Shopify built-in in-store pickup function for a bunch of reasons. This app looked appealing and affordable. I have a pretty customized theme so installation was a little bit complicated, but Ali patiently listened to what I wanted and implemented it perfectly. Now our in-store pickup option works just like I envisioned. The app works great and is an excellent value, and Ali is top-notch in terms of support.

FastWRX.com
Estados Unidos
9 days usando a aplicação
14 de maio de 2020

Upon first installing the app I could not get it to function properly. Let me be clear....I am a technological nightmare and get easily frustrated. With other apps I never seem to have luck with customer support. So I was very skeptical when I shot them an email.

Let me tell you, Genie Apps customer service is AMAZING. I received an email instantly confirming my issue and within minutes they asked to access my store. I granted them access and then within 20 minutes I received an email telling me it is fully functional.

This app is functioning as advertised. It is clean and easy for the customer to use.

Customer service makes this app a BARGAIN

Spice Beast Inc.
Estados Unidos
Almost 4 years usando a aplicação
Questão respondida por Genie Apps 21 de maio de 2020

Thank you for your great review.

11 de dezembro de 2020

This app has truly saved my business during the covid-19 pandemic. The customer service is exceptional. I would give 10 stars if that was an option! Thank you Ali.

honey
Canadá
Over 3 years usando a aplicação
Questão respondida por Genie Apps 17 de janeiro de 2021

Thank you for your great feedback!

24 de junho de 2021

This app has really helped us serve our customers, especially through the pandemic this past year. Easy to use once implemented, and the customer service is really responsive and helpful.

Parade Organics
Canadá
Over 3 years usando a aplicação
Questão respondida por Genie Apps 24 de junho de 2021

Thank you for your great feedback!!!

Editado a 3 de agosto de 2021

Did what we wanted it to do. It needed tweaking to get it to where we needed it to be but the support was excellent. Applied it to a new theme very quickly for us when we launched a new brand,

Quanto Stores
Reino Unido
About 3 years usando a aplicação
Questão respondida por Genie Apps 3 de agosto de 2021

Thank you for your great feedback!

Editado a 26 de abril de 2020

We were interested in a simple Pickup instore pickup app. This app was not only easy to install but the support was top notch and fast turnaround! Highly recommend it!

Mystical Distributing Company Ltd.
Canadá
Almost 3 years usando a aplicação