S: Store Locator
Voldoet aan onze hoogste normen voor prestaties, ontwerp en integratie. Lees meer Opent in een nieuw venster
Recensies (195)
Verfijnen
-
Op beoordeling
The team were extremely helpful. I had accidently deleted all store listings on my store locator. The team helped to restore all my listings. This was going to take me hours re entering my customer locations. rangings and contact details. Thank you so much.
Thank you for using our store locator app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us.
Best regards,
Storeify Team
I like the design of the app. However, the support is really poor.
I have been a pro client of this app for 5 years. The app was working in the first 4 years. Then, out of blue, the store locator collapsed.
i recently reported the issue to the tech support. the support restored the locator page, but skewed the header of my site while the locator is not showing the relevent stores after entering zip code, and the locator is exceedingly slow-the turning circle on the map keeps turning non stop and refused to show the relevent result.
when i reached out to them, they replied without addressing the issue of skewing the header of my site, and in terms of the locator, they said "you added this section to the Store locator page, it caused a conflict with our app".
First, this section had been working on my locator page and the locator was working fine for at least 3 years.
Second, after removing this section that has been the locator is still not working.
the header of my site is still compressed and visitors can see only half of the logo and can't log in.
The attitude of their tech support is to blame users instead of solving problems.
An app is only valuable if it works.
I give this app a 1 star because i do think its design and intended function is promising. the missing stars are for the sudden stop of working of the app, the poor tech support, and the still dysfunction of the app on my site.
Hi Patrick,
I hope you’re doing well!
Thank you again for your patience while we’ve been assisting you. We truly appreciate the opportunity to resolve the issues you experienced.
We care deeply about your experience, and your satisfaction is our priority.
If there’s anything at all still not working the way you need, please let me know right away. I’m here to help until you’re 100% satisfied.
Thank you again for your time and trust.
Warm regards,
Duke | Storeify Support Team
Easy to install and set up, and when questions arise, you often get a helpful answer within 10 minutes.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us.
Best regards,
Storeify Team
excellent support, easy to use, reasonably priced.
Thank you for using our store locator app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us.
Best regards,
Storeify Team
I have contacted customer service multiple times but have not received any meaningful assistance. Instead of addressing my question, they simply repeated the same response. I also never received a follow-up when I asked additional questions.
Hi,
We would appreciate it if you could reconsider this situation. Your most recent email was on December 11th, and we responded to you within just two minutes. We are not sure if any issues prevented you from receiving the email, but we just sent you a email to demonstrate our prompt response. Alternatively, you can view the following screenshot to see how prompt our support is: https://monosnap.ai/file/aGFUyHI8bMkzN8HJp1yAD4j7lGj5WR
This was just an accident, and I hope you can be understanding and forgiving.
Regards,
Storeify Team
Great ! Duke helped me on a payment issue with efficiency, within 24hours !
Thank you so much : )
L.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us.
Best regards,
Storeify Team
facile pour nos 60 magasin a utiliser
Thank you for using our store locator app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us.
Best regards,
Storeify Team
Amazing app and excellent customer service. Would reccomend 100%
Hi,
Thank you so much for your amazing review! 🙏
We’re truly happy to hear that you’re enjoying the app and had a great experience with our customer service.
Your kind words mean a lot to our team. If you ever need any help or have suggestions, please don’t hesitate to reach out.
Best regards,
Duke | Storeify Team
Great app, great support!
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us.
Best regards,
Storeify Team
Very Professional team. Great support.
Thank you for using our store locator app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us.
Best regards,
Storeify Team