S: Store Locator
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EDIT: The developers finally replied and explained it was a holiday in their county - thus the slow response. Everything is fixed and running smoothly now and I explained that their tutorials need to be updated, they said they will consider it. Once I was able to figure out Google Map API -- things are actually better now than they were before. However, I now need to go through 215 locations and check them for errors in the "city" field. Overall - once this is working - I really like this app.
*****
Things were going great until my addresses would not update and I could not add new locations. I asked for help and was given -- not very good instructions on how to create a Google API. The instructions were not current and now none of my locations appear whatsoever and support is slow. I was told to add a user - but I do not have that ability with my Shopify account.
Hi,
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us.
Best regards,
Storeify Team
Buen soporte técnico y atención rápida a problemas de la aplicación. Si bien tiene algunos detalles con la apariencia y configuración, en general cumple su objetivo.
Gracias por usar nuestra aplicación y dejar la excelente reseña. Sería genial para nosotros si pudiera corregir la revisión a 5 estrellas. :)
Espero que tengas una gran experiencia con la aplicación y si necesitas más ayuda, no dudes en ponerte en contacto con nosotros.
Saludos,
Very impressed with the prompt customer support to resolve our issue. So simple and straightforward - Thanks Duke
Hi,
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help, feel free to contact us.
Best regards,
Storeify Team
Very helpful and timely live chat customer service and tech support experience! Our website developers accidentally reverted our theme and imports and Duke in the live chat was able to get us back and up and running in no time!
Hi,
We thank you for your review of the application. It was very helpful and encouraged us a lot. With your compliments for us, if you can adjust the rating to 5 stars, it will be great for us.
Best regards,
The app is easy to use with a nice interface. Lots of good functionality. Our store locator went down the other day and I contacted support. They responded fairly quickly, within 4 or 5 business hours and got it back up. They are always very helpful. They told me it went down because of an upgrade. It would have been nice if we got a notice when upgrades are happening so we could check and make sure nothing happened. I got lucky and happened to be working on it when it went down. Otherwise I may not have known until a customer reported it. That's the only reason I gave a 4 instead of 5 stars.
Thank you for your great review for our app. We are very grateful for your feedback, it has helped us gain more experience to serve our customers better. If you need any further help, don't hesitate to contact us.
Best regards,
We are displaying locations easily and effectively, exactly the way we need it to be! The dealership application could be a little more straightforward but it is very functional nonetheless.
It's totally our pleasure to help! 🤗and thank you so much for sharing this great review for the app, much appreciated!! 💐💐💐
This app has everything I need for the stores and having social media is a plus. It is easy to handle and works great.
You are a great customer. Thank you for this review.
Best regards,
