StoreRobo Import Export Suite

StoreRobo Import Export Suite

レビュー (16)

総合評価
4
評価レベルごとの件数
  • 評価の69%は5つ星です
  • 評価の6%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の25%は1つ星です
2024年10月10日

Great app and super customer service! I had a very detailed questions that required the development team to get involved but they solved it within 24 hours!

ss-china
オランダ
アプリの使用期間:7日
2024年8月6日

The StoreRobo Import & Export App for Shopify is a game-changer for managing store data efficiently. Its straightforward interface allows for seamless importing and exporting of product information, saving valuable time. The app supports various file formats and ensures data accuracy, making bulk updates hassle-free. StoreRobo has significantly streamlined our inventory management processes, and its reliability and ease of use make it a must-have for any Shopify store. Highly recommended for anyone looking to simplify data handling.

kasual Kaakka
インド
アプリの使用期間:15日
2024年10月9日

I had to create +1000 collection pages, this worked perfectly.

SISSEL EDELBO
デンマーク
アプリの使用期間:7日
2024年7月1日

Its work great for me, My client website has 300 smart collections. I try to add all manully but its taking too much time. then i got this apps and its work for me,

ASA Dental Supplies
アメリカ合衆国
アプリの使用期間:3日
2024年5月22日

The response time from the support team in India is excessively long. Every day, valuable time is wasted on a single sentence, with constant back and forth replies. It would be greatly appreciated if you could align with the U.S. time zone to ensure that your customers do not have to wait an entire day for an unhelpful reply. It has been a whole week since we installed your app, and yet you have not assisted us in setting up the FTP, despite our continuous requests for the past week!

Monaco Jewelers
アメリカ合衆国
アプリの使用期間:6日
WebToffeeが返信しました 2024年5月24日

We sincerely apologize for the frustration you experienced with our support team's response time and the difficulties you faced setting up the FTP server.

We understand your disappointment with the lack of immediate chat support and the delay in receiving assistance. We acknowledge your point regarding time zone differences and the inconvenience it caused. We are actively working on improving our support availability to better serve customers across various time zones.

While we sent an email from support@webttoffee.com on May 20th to offer assistance, we haven't received a response yet. It's possible the email might not have reached your inbox due to potential spam filters or other technical reasons.

To ensure you receive our support, we'd like to follow up and offer further assistance with setting up the FTP server. Could you please get in touch with our support team via support@webttoffee.com or check for an existing email from this address and connect with us so that we can help you solve this issue?

We value your feedback and appreciate your patience. We're committed to providing a better experience for all our customers.

2024年4月18日

The app is super useful and the team is always very fast to reply and eager to help on any topic. I recommend.

Rafale Market
フランス
アプリの使用期間:9ヶ月
WebToffeeが返信しました 2024年4月22日

Thank you so much for your review!

We're thrilled to hear that you find our app super useful and that our team's responsiveness and eagerness to assist have made a positive impression on you.

If you ever need anything else, don't hesitate to reach out!

2024年11月11日

Import / Export von Preisen über eine CSV Datei wird überhaupt nicht unterstützt obwohl das Pro Abo gebucht wurde für 20€
Somit leider nicht zu gebrauchen.

alarm-laden.de
ドイツ
アプリの使用期間:23日
WebToffeeが返信しました 2024年11月13日

We're sorry to hear you had trouble with exporting and importing product prices using our app. We checked the records and noticed you have recently done exports using the app and the prices are successfully exported to the CSV file. If you could brief us the exact issue you are facing with the prices we can help you with it.

Our support team has reached out to you via email from support@webtoffee.com regarding this issue, and we’d love to work with you to resolve it. If you could get in touch with our support team, we’re here and ready to help make sure everything runs smoothly with StoreRobo.

2024年3月18日

Shopify limits the number of products. when you import products!

I have 50k products so I chose the 50k package but can only import 1000 products because shopify limits the products, if you don't use shopify plus then don't buy this app! it will waste money and time

BookGuyZ
アメリカ合衆国
アプリの使用期間:5ヶ月
WebToffeeが返信しました 2024年3月20日

Hi there,

Thanks for your feedback.

It's important to clarify that the 1,000 product limit you're experiencing is actually a Shopify API restriction, not a limitation of the Storerobo app itself. Shopify allows stores to import up to 50,000 variants in total. However, once that limit is reached, there's a daily cap of 1,000 new variants created through their API (which Storerobo and other import apps rely on).
It's possible you've previously used other import apps that reached the Shopify variant limit for your store. This would then impact your ability to import through Storerobo as well. I hope you understand.

If the limit is reached during import, we will automatically schedule the remaining products for import the next day, following the 1,000 variants per day allowance. This eliminates the need to manually restart the import.

If you have any questions or concerns, please reach out to our support team at support@webtoffee.com.

2024年5月22日

The app is very useful and the team is always very fast to reply and eager to help on any topic. I strongly recommended to pls try atleast one time and you never forget after use this app....

Creative Women
ニュージーランド
アプリの使用期間:約2時間
2024年5月15日

This app is really amazing....

My Store
オーストラリア
アプリの使用期間:約2時間