Stylo: AI in Zendesk

Stylo: AI in Zendesk

Priser
Gratis
Bedømmelse
5,0 (3)
Udvikler
Stylo

Stylo enhances your Zendesk ticket responses with the power of AI.

A large percentage of Zendesk tickets are “What’s my order status?”. Stylo AI integrates Zendesk Support with Shopify data to understand and answer these questions for you, freeing up your team to work on more complex tickets. Stylo uses artificial intelligence to detect order questions, find the order status and location, and generate a response to send to the customer. Agents can use Stylo to generate messages for them - or you can set it to automatically reply to customers instantly.

A large percentage of Zendesk tickets are “What’s my order status?”. Stylo AI integrates Zendesk Support with Shopify data to understand and answer these questions for you, freeing up your team to work on more complex tickets. Stylo uses artificial intelligence to detect order questions, find the order status and location, and generate a response to send to the customer. Agents can use Stylo to generate messages for them - or you can set it to automatically reply to customers instantly. mere
  • Automatically solve Zendesk tickets with the power of AI
  • Automatic translation from and to any language
  • Works with all Shopify plans, no add-ons required
  • Can answer any question found in your Zendesk Help Center
  • Brand, tone, and language settings ensure consistent messaging

Indeholder tekst, der ikke er oversat

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Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

  • Zendesk

Kategorier

Anmeldelser (3)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 100 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
22. februar 2024

Stylo has been amazing for helping us write responses back to our customers without having to look up order/product info in Shopify.
With good super easy setup and team has been great to work with.

Disco Sundays
USA
3 dage bruger appen
7. marts 2024

Half of our tickets are order status and location tracking questions so this piqued my interest. it does exactly what it says it does, within reason. 9 times out of 10 it recognizes when someone is asking about an order and automatically generates an answer on the ticket - all we need to do is click paste and send it. Typically we'd spend 45 minutes clearing the queue of these tickets each morning and it's been whittled down to a small handful. It really has been like magic - many hours of weekly repetitive work just disappeared over night.

HollywoodFashion
USA
2 dage bruger appen
13. marts 2024

Adding Shopify as a data source to our Stylo responses has cut our ticket volume by about 20% and the price is negligible compared to the time we're saving. Definitely worth the easy install.

Emporium WRJJ
Storbritannien
4 minutter bruger appen

Support

Appsupport leveres af Stylo.

Eller besøg deres supportportal

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

Udvikler

Stylo

Chelsea, MI, US

Lanceret

14. februar 2024

Dataadgang

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