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Stylo enhances your Zendesk ticket responses with the power of AI.
A large percentage of Zendesk tickets are “What’s my order status?”. Stylo AI integrates Zendesk Support with Shopify data to understand and answer these questions for you, freeing up your team to work on more complex tickets. Stylo uses artificial intelligence to detect order questions, find the order status and location, and generate a response to send to the customer. Agents can use Stylo to generate messages for them - or you can set it to automatically reply to customers instantly.
- Automatically solve Zendesk tickets with the power of AI
- Automatic translation from and to any language
- Works with all Shopify plans, no add-ons required
- Can answer any question found in your Zendesk Help Center
- Brand, tone, and language settings ensure consistent messaging
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Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Zendesk
Catégories
Avis (12)
Half of our tickets are order status and location tracking questions so this piqued my interest. it does exactly what it says it does, within reason. 9 times out of 10 it recognizes when someone is asking about an order and automatically generates an answer on the ticket - all we need to do is click paste and send it. Typically we'd spend 45 minutes clearing the queue of these tickets each morning and it's been whittled down to a small handful. It really has been like magic - many hours of weekly repetitive work just disappeared over night.
It's like having chatGPT built into your Zendesk tickets. Saves us a ton of time and it has definitely improved our writing. Was surprised to see that it can answer a very wide range of questions, not just shopify details.
Stylo has been amazing for helping us write responses back to our customers without having to look up order/product info in Shopify.
With good super easy setup and team has been great to work with.
Stylo has worked really well for my team. It's not perfect but it's much better than anything else we tried, including Zendesk AI. I've seen substantial improvements in the product every week and the responses have gotten better and better as we've used it more, so I'm eager to see where they take it this year.
This is such an awesome app! We used Stylo for a long time in Zendesk to track customer sentiment and no-survey CSAT (they call it predictive CSAT) and it was always super accurate. Now it's smart enough that it's writing answers to tickets for us and it's a huge time saver. Highly recommend anyone using Zendesk to take a look at this
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Voir les données personnelles:
Clients, propriétaire de la boutique
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Clients
Nom, adresse e-mail, numéro de téléphone, adresse physique, géolocalisation, Adresse IP, navigateur et système d’exploitation
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Propriétaire de la boutique
Nom, adresse e-mail, numéro de téléphone, adresse physique
Voir les données de la boutique:
Clients, produits, commandes, réductions, Boutique en ligne
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Afficher les clients
Données client
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Afficher les produits
Stock, produits, listes de produits, or collections
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Afficher les commandes
Tous les détails de commandes au cours des 60 derniers jours, traitement des commandes, informations sur l'expédition, retours, or modifications de commande
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Voir et synchroniser les réductions
Code de réduction et promotions
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Afficher votre boutique en ligne
Page de paiement
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