Subi Subscriptions App
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I've been using Subify for more than 4 months now, and it’s a great app – very intuitive and easy to navigate! It has really streamlined managing subscriptions for our online store. My only minor gripe is the export feature: when I want to export the current list of subscribers, I have to request it, and it arrives by email within 12 hours. However, if I ask for it via customer service chat, it’s sent over within minutes. Big thanks to Mason for his prompt and helpful support! Overall, it’s a solid app with responsive customer service.
Subify is an exceptional app for managing subscriptions on Shopify, and my experience with it has been overwhelmingly positive.
The migration process was remarkably easy, allowing me to transition my existing subscription setup without any hassle. Subify's onboarding is designed to be user-friendly, making it simple to create and manage subscription plans in just a few minutes. The app's intuitive interface means that even those who are not tech-savvy can navigate it with ease, which is a significant advantage for busy merchants.
One of the standout features of Subify is its customer service. The support team is incredibly responsive and knowledgeable. Whenever I had questions or needed assistance, they were quick to provide help, often resolving my issues within minutes. This level of support is crucial for maintaining smooth operations, especially when dealing with subscription-based products. The staff, particularly Melika, went above and beyond to ensure that I was satisfied with the setup and functionality of the app.
Overall, Subify not only simplifies subscription management but also enhances customer satisfaction through its robust support system. I highly recommend it to anyone looking to implement or improve their subscription services on Shopify.
We’ve been using this app for a while now, and it has been an absolute game-changer for our website. From the start, it’s clear that the team behind this app knows exactly what businesses need to run a smooth and efficient subscription service.
The installation process was seamless, and setting up our subscription products was intuitive – no headaches or technical issues. What we appreciate the most is the flexibility it offers. Whether it's recurring billing, product swaps, or trial periods, Subify gives us complete control over how we tailor subscriptions to our customers' needs.
The app runs smoothly in the background, and we’ve noticed an immediate impact on customer satisfaction and retention. The customer support team is incredible, too! They are quick to respond and extremely helpful with any customizations or questions. It feels like they truly care about our success, not just providing a service.
If you’re looking for a subscription app that "gets the job done" and offers a great user experience for both your team and your customers, look no further than Subify. We highly recommend it!
great subscription service. customer service is always helpful when we need assistance. we've worked with Stella a couple times now and she is quick and efficient!
We had an issue that wasn't working on mobile but the team were able to quickly come in and fix it straight away. Also we have been constantly growing our revenue as this is an easy and straightforward app to use. Highly recommend.
I am very pleased with the customer service provided by the Subify team! From the start, they were extremely attentive and quick to resolve my questions. Every step of the support process was clear, and I felt they genuinely cared about ensuring a great experience for me. Additionally, the team demonstrated a deep understanding of the app and its features, which gave me even more confidence in the service. I highly recommend Subify not only for the convenience of the app but also for its excellent customer support. Thank you so much!
I absolutely love this app! the customer service is also really fast. Aliya also helped me customize the widget like I had in mind. Thank you again Aliya, my website look so much better now. Best subscription app in shopify by far
I highly recommend this app for any Shopify store looking to add subscriptions. It’s a powerful tool with excellent features, and the ability to allow customers to modify their subscriptions without canceling is a huge win. My business has seen a significant increase in recurring revenue thanks to this app!
After downloading countless overpriced and overly complicated apps with little to no support, Subify has been a breath of fresh air—and that's largely thanks to Miles! I was initially overwhelmed, trying to bring my ideas to life but struggling with the platform. Miles made the entire experience easy and enjoyable. He walked me through the app step by step, all while keeping things humorous and light. He even jumped in to make everything look exactly how I wanted. If you're using Subify, do yourself a favor and request his support. He's absolutely amazing!
I am only using the basic functionality right but as a small startup new to the ecommerce world, this has been by far the best experience I have had so far. there support and tutorials are great, and every time i have a question no matter difficulty I am able to chat with a person who will give me real time answer, they even opened my account early on to make sure everything was set up correctly, and before reaching out to them helped me answer questions I had not asked yet. If they provide this level of customer service for a small start up with barley any subscriptions, I can not imagine how great they would be once we have 100s or 1000s, this is probably my favorite app to with, and its all because of their stellar customer service.