Subi Subscriptions App

Subi Subscriptions App

Avaliações (811)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
26 de julho de 2023

fantastic custom service and solves issues so quickly and easily. Not many issues though, just user error questions. Delaram was amazing and so are the others I have spoken with.

Manifest for Me
Estados Unidos
2 dias usando a aplicação
Questão respondida por Subi (formerly Subify) 28 de janeiro de 2024

Thank you for your kind words about our customer service team and for recognizing Delaram's amazing support! We're here to help, whether it's resolving issues or assisting with user questions. We're pleased to know that your interactions with our team have been positive. If you ever have more questions or run into any issues, please feel free to reach out. We'll continue to be here to provide quick and easy solutions. Thanks for choosing Subify!

13 de janeiro de 2023

I just downloaded this app and had soooo many questions. I worked with a rep Narges for two days and she made sure i understood everything and answered all my questions, sent snap shots and links that were so helpful. I haven't expierenced the app with a customer yet though. There are two things I can't wait for Subify to add which are customize emails and for customers to change products within their scubscription.

myeternalflamecandles
Estados Unidos
2 dias usando a aplicação
Questão respondida por Subi (formerly Subify) 18 de janeiro de 2023

Thank you for taking the time to provide feedback on Subify. We're glad to hear that you had a positive experience working with our customer support representative, Narges, and that she was able to help you with all of your questions.

We appreciate your suggestions for additional features, such as the ability to customize emails and for customers to change products within their subscription. These are valuable suggestions that we will take into consideration as we continue to improve and develop the app. Thank you again for your feedback and for choosing Subify.

12 de janeiro de 2023

Customer Service especially with Delaram- was awesome. So helpful and sincere. Very patient with me and my questions.

MyCreativeHealingFriend LLC
Estados Unidos
2 dias usando a aplicação
Questão respondida por Subi (formerly Subify) 18 de janeiro de 2023

We're glad to hear that you had a positive experience with our customer service team, especially Delaram. We strive to provide excellent customer service and it's great to hear that Delaram was helpful, sincere, and patient with you.

We appreciate your feedback and will make sure to pass it along to Delaram and the rest of our customer service team. Thank you for choosing Subify and for taking the time to share your experience.

5 de julho de 2023

Just in the process of setting up my shop/subscription box- and so far the product seems very intuitive. The customer service is exceptional, always willing to go above and beyond. Helpful, friendly, and knowledgably!

BRDR BOXX
Canadá
2 dias usando a aplicação
Questão respondida por Subi (formerly Subify) 28 de janeiro de 2024

Thank you for sharing your experience as you set up your shop and subscription box. We're pleased to hear that you find our product intuitive, and we appreciate your positive feedback about our customer service team. Our goal is to always go the extra mile and provide helpful, friendly, and knowledgeable support. If you have any more questions or need further assistance during the setup process, please feel free to reach out. We're here to support your journey with Subify!

5 de janeiro de 2024

so far so good.. i've only been using the app for two days but the customer service is excellent. I highly recommend.

WildOne Shop
Estados Unidos
2 dias usando a aplicação
Questão respondida por Subi (formerly Subify) 28 de janeiro de 2024

Thank you for sharing your initial experience! We're thrilled to hear that our customer service has already made a positive impression. Your recommendation is greatly appreciated, and we're here to support you as you continue using Subify.

11 de julho de 2023

WOW!! Top notch customer service when implementing this app on your website. I'm a small business owner, and know how important it is to have a great app and system for subscribe and save orders. I 100% RECOMMEND.

harpsandseb
Estados Unidos
2 dias usando a aplicação
18 de janeiro de 2023

Excellent service and attention on customer service. Easy to install and use instantly to your store.

Be Better
México
2 dias usando a aplicação
Questão respondida por Subi (formerly Subify) 26 de janeiro de 2023

Thank you for your positive feedback! We're glad to hear that you had a great experience with our customer service and that the installation and use of our product was easy. We appreciate your support and are happy to know that our product is helping your store.

27 de janeiro de 2024

Melika was very helpful and thanks to this app I was able to add subscriptions to my store.
Highly recommended

ATTICA JEWELS
Estados Unidos
2 dias usando a aplicação
Questão respondida por Subi (formerly Subify) 6 de fevereiro de 2024

We're thrilled to hear about your positive experience with Melika and how our app has enabled you to add subscriptions to your store. Providing helpful, personalized support is something we take great pride in, and it's wonderful to know Melika was able to assist you effectively. Recommendations like yours mean a lot to us and help motivate our team to continue delivering high-quality service. Thank you for choosing our app and for taking the time to share your recommendation. We're here to support your store's growth and look forward to continuing to serve you.

15 de janeiro de 2024

Quick service and easy to communicate with! I would recommend

Mille
Estados Unidos
2 dias usando a aplicação
Questão respondida por Subi (formerly Subify) 28 de janeiro de 2024

Thank you for your kind words and for recommending us! We're thrilled to hear that you found our service quick and communication easy. At Subify, we strive to make every interaction with our customers as smooth and efficient as possible.

Your recommendation means a great deal to us, and we’re glad we could provide you with a positive experience. Remember, if you ever need any assistance or have any questions, our team is just a message away.

8 de maio de 2023

built different, amazing customer service and great staff helping me trouble shoot the membership plans, recommend.

Visionary Investments
Espanha
1 dia usando a aplicação
Questão respondida por Subi (formerly Subify) 11 de maio de 2023

Thank you for the amazing review! We're thrilled you found our customer service exceptional and our staff helpful in troubleshooting membership plans.
We appreciate your recommendation and are here for any future assistance you may need.
Have a fantastic day!