Subify Subscriptions App , 373 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de fevereiro de 2024

easy to use

iris108
Catar
About 23 hours usando a aplicação
Questão respondida por Subify 3 de março de 2024

So glad to hear you could easily find your way around Subify and thanks for the five stars!

6 de novembro de 2023

I have never experienced such amazing customer service. I had a very specific plan for my subscription and layout, and the team helped me the whole way through the process. They went above and beyond to help me match my website design and fix the settings to fit all my needs. I feel very secure and confident using Subify, knowing any issue I might encounter, I will have a quick resolution from the amazing team. I 100% recommend using subify.

Relevō Technology
Dinamarca
About 1 month usando a aplicação
Questão respondida por Subify 3 de janeiro de 2024

We are absolutely thrilled to receive such a glowing review! It's heartening to know that our team's dedication to providing exceptional customer service has made such a positive impact on your experience with Subify.

And thank you so much for recommending Subify. We're proud to have you as a part of our community and look forward to continuing to support you and your business. Should you need any further assistance or have more suggestions, we are always here to listen and help.

20 de dezembro de 2023

Much easier to setup than most subscription apps. good customer service too

Bauer's Brew
Estados Unidos
4 days usando a aplicação
Questão respondida por Subify 4 de janeiro de 2024

Thank you for your positive feedback! We're delighted to hear that you found Subify easy to set up. Our team has worked hard to streamline the setup process, aiming to make it as user-friendly and efficient as possible, so it's wonderful to know that our efforts are paying off.

We're also pleased to hear about your good experience with our customer service.

24 de outubro de 2023

It needs some improvements here and there, but overall I am happy with support experience, the fact that they have free plan and are working hard to make you feel heard and making improvements.

SoapyMania
Estados Unidos
3 months usando a aplicação
Questão respondida por Subify 3 de janeiro de 2024

Thank you for taking the time to share your experience with us. We're glad to hear that you're satisfied with our support and that our free plan option aligns well with your needs. Your feedback is crucial in helping us identify areas for improvement.

It's great to know that our efforts to listen to and act on customer feedback are resonating with you. If you have any specific suggestions or improvements you'd like to see, submit it in "need a feature?" section of the app and we'll review it asap.

15 de dezembro de 2023

App is really easy to use. Support docs are really easy and current. Support goes above and beyond :D Highly recommend!

Mowd Lawn Care
Reino Unido
About 2 months usando a aplicação
Questão respondida por Subify 4 de janeiro de 2024

Thank you so much for your high recommendation and positive feedback about our app and support! We're thrilled to hear that you find Subify easy to use and our support documentation helpful and up-to-date. Our team works hard to ensure that our support resources are clear and comprehensive, and it's wonderful to know that our efforts are making a difference. Knowing that our support team is going above and beyond is especially gratifying. We're here to continue providing you with the best experience possible. Your satisfaction is our top priority!

31 de outubro de 2023

This app is easy to use and has excellent customer service. I'm glad I decided to try them out. There are multiple options and customization. Aliya from customer service was awsome and fixed my problem fast.

Monthly Critic
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Subify 3 de janeiro de 2024

We're incredibly grateful for your positive feedback and thrilled to know that you've had an excellent experience with our app and customer service. It's wonderful to hear that our platform's ease of use and customization options are meeting your needs effectively.

A special thanks for acknowledging Aliya's efforts. We pride ourselves on having a dedicated team, and hearing that Aliya provided you with fast and effective solutions truly makes our day. Your kind words will be passed along to her as a testament to her hard work.

2 de novembro de 2023

We are very happy with this app! The app installation and set up process was very easy and user friendly. The customer service team has always been there to help and answer all of questions and concerns. I would recommend the app 100%.

Sakura Toyland Wholesale
Estados Unidos
4 months usando a aplicação
Questão respondida por Subify 3 de janeiro de 2024

We are overjoyed to hear that you're very happy with our app and that your setup experience was easy and smooth. It's wonderful to know that our efforts to create a seamless experience are paying off.

Your kind words about our customer service team are greatly appreciated. We strive to be readily available to assist with any questions or concerns.

8 de novembro de 2023

Very helpful customer support and a great add for our shopify store. Easy way to create and manage subscriptions for your products

Kedi Labs
Estados Unidos
2 months usando a aplicação
Questão respondida por Subify 4 de janeiro de 2024

We're thrilled to hear that you've had a positive experience with our customer support and that Subify has been a great addition to your Shopify store! It's fantastic to know that our platform has provided an easy and effective way for you to create and manage subscriptions for your products.

Our team is dedicated to making subscription management as seamless as possible for our users, so your feedback is incredibly valuable to us.

5 de junho de 2023

Yoooooo seriously the help I got when I ran into issue was amazing! While working through some confusion points I had, Melika discovered that some text that was showing that was from a completely different app. Even though it was not the focus of my support request. She helped me figure out how to remove something that bothered me for a month! 11/10! Seriously so kind too at 2am!!!!

Cheap Land Watch USA
Estados Unidos
12 months usando a aplicação
Questão respondida por Subify 5 de junho de 2023

Thank you for the great review!

We want our merchants to have the best product pages and selling experience and for that, our tireless customer support is there to help you. Tell us if you needed anything else, we're available 24/7.

3 de janeiro de 2024

Deleram was great very patient!

fragrancewithher
Estados Unidos
2 months usando a aplicação
Questão respondida por Subify 7 de janeiro de 2024

Thank you for sharing your experience with Deleram! We're so pleased to hear that she provided you with great and patient service. At Subify, we value the importance of patience and thoroughness in our customer interactions, and it's fantastic to know that Deleram embodied these qualities.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience is as smooth and supportive as possible.

Thanks again for choosing Subify and for recognizing Deleram's efforts!