Subify Subscriptions App

Incredible team and the support is beyond amazing. Yasaman from their team has been such a delight, and solved all of my issues in such a timely manner. Would highly recommend Sibify for any stores running subscriptions!

Great service and super helpful team.
I would recommend using this service if you'd like an easy to use subscription App.

Very seamless, quick and efficient. Double check to make sure everything was working properly and it was!

I've been holding off doing a review about this api because the devil is often in the details and I want to post a review that encompasses the whole process from installation, customisation and application which I can now do.

PRO's
Easy to install & customise to match your store's look. You don't need to be a Dev!
Very responsive & supportive customer service. 10 out of 10.
Great agility. Subify have implemented several improvements & are developing more to give their users F&Bs they want to capture selling opportunities associated with subscriptions. Very proactive.

CONS:
Rebates instead of discounts. I was offered a discount to come on board for which I was very grateful as we're a start up needing to keep our overheads as low as possible. It wasn't explained at the outset the reduced cost offered was a rebate so the first fee was a shock. Shopify doesn't report rebates separately so my criticism was simply that discounts should be applied as reduced fees - not as rebates - so users can easily see what they're paying. That being said, after a few rounds of me grumbling about this, Subify offered me a reduced fee instead of a rebate but by then the transactions had been processed and I didn't want to circle back to uninstall the api and reinstall to make it happen.

Customer correspondence. Very early in we needed to access copies of correspondence sent to our customer following the subscription set up. It came to light that Subify only keeps customers records for 30 days and this customers correspondence had aged past that date. I complained. Subify changed. They now will offer blind copying of email correspondence to the main store email account.

Bottom line: Highly Recommended. Subify listens, learns, evolves. They are clearly committed to being the best. Even their Cons are Pros! Stop looking. You've found your subscription solution.

I've installed this on a client's store and have been super happy with the app and the support team. They've really understood specific details of my client's product offerings and helped me set up the proper subscription rules and integrate the app into Shopify email. I look forward to seeing how it works when we launch very soon.

Just got it set up, customer service was really helpful and fast responding! This app seems easy to use and I believe it will fit perfectly for the subscription products and boxes I plan to offer on my store.

Haven't had much experience with the app itself, or Shopify rather, as I had never set up a store or subscription before. Yasaman was an absolute hero and patiently walked me through each step of the process! Whatever you guys are paying her is nowhere near enough.

So far Subify has been great! Really easy to use and a great way to manage reoccurring customer.

I also love that their customer support is so great!

Awesome support! I would recommend trying them out! You can always cancel if it does not end up fitting your needs. They will help you succeed.

Melika was very helpful and very quick! Got me up and running within minutes! App is working and doing everything I need it to do.