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have used these guys for ages and absolutely love everything about them. shipping times have really improved this year too so i'm looking forward to a massive 2020! thanks for always being helpful and providing great quality products.
No complaints! Easy to use, great fulfillment process. Great community of users, and management. The quality is worth the price.
I would say the app is carefully designed in a such a way that it meets the customer expectations. The mockups are top notch. Easy to design. Love it. Great job by Hicham and team.
Used to apps to create hooded blanket & leggings. Even though their products manufactured in China, it is not like typical China product. The team supervised the manufacturing process with care and honestly, it's on par with USA products. If your customers are based in USA, don't be afraid for their shipping speed. From China to USA, they send the package with other orders in bulk using expedited shipping (DHL) and then, from USA, your package is handled by USPS and will be sent to your customers using USPS Priority Mail.
For a company that started less than a year, they gave you superb customer service. They even have FB group that the founder himself actively helping and engaged with the community in there. If you're looking for this type of experiences and service, Subliminator is the best choice ATM.
I have actually added and deleted app a few times. I finally added it and started to plan out some designs and ideas, when I ran into a technical issue I just couldn't fix. Knowing it was a late Sunday afternoon I didn't expect a reply but within 10 mins I had a reply and within 30 mins my issue was fixed.. I have not ordered any samples yet or anything but plan to in near future. Customer service was great though! I was reading some other reviews people please take them with a grain of salt, most of them are NOT Subliminator's fault, what I am reading from most is the lack of understanding by the user. Great app and I recommend using express shipping! Give it a try for yourself! UPDATE: Over a Month Later and their Customer service is still super fast and wonderful! So looking forward to working with Subliminator in 2023!
Hello there,
Thank you for your lovely review! We're delighted that our app keeps winning you over and that our customer service team was able to swoop in and save the day—even on a late Sunday afternoon.
We're excited for you to try out our products and services. Here's to a fantastic 2023 filled with creativity, speedy shipping, and a delightful partnership!
Best regards,
Subliminator
I'm pretty new to using POD and have been using Subliminator for a few months now. Their customer service has been very fast and helpful with getting back to me with any questions, and my first few orders have gone smoothly. I will definitely continue to work with them!
Hey there,
Thanks for the awesome review! We're thrilled to be your trusty sidekick in this Print-on-Demand adventure. Our customer service team is always ready to jump into action, faster than a caffeinated kangaroo!
Looking forward to many smooth orders and laughter-filled collaborations. Let's keep the good times rolling!
Best regards,
Subliminator
just wrapping up another Q4 with subliminator and they get better every year. thanks for providing awesome products and amazing free designs. customer service has been really impressive this year too.
Loving it. Easy to use, has some very interesting and different products and great support (do join their FB group if you decide to use this app).
An example of a customer message after receiving a Subliminator product:
"Thank you so much!!! I love the cloak! It looks amazing, better than I imagined! I'm so happy with the purchase, happy holidays " In my experience Subliminator, although made in China are:
Better quality that USA
Faster shipping than USA
Better pricing than USA
Faster customer support than USA 5 star all the way.
One of the best POD companies out there.
I would resume my experience like :
Transparency, honestly, fair pricing, super high quality, professional mock-ups, good production/shipping times.
Highly recommend.