Recharge Subscriptions , Počet recenzí: 1 732

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 86 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
4. duben 2024

Matt was very professional and helpful. He stuck with me until the problem was fixed.

Redefined Vitamins
Spojené státy
Doba používání aplikace: Více než 6 roky
Vývojář Recharge odpověděl 8. duben 2024

We appreciate the review!

Ty Bailey | VP of Services

3. květen 2024

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

Maud's Coffee & Tea
Spojené státy
Doba používání aplikace: Téměř 4 roky
8. květen 2024

I made a unique request and received impeccable service. Thank you.

8O
Spojené státy
Doba používání aplikace: Více než 3 roky
15. duben 2024

Support was super helpful with multiple issues within the same chat. Very productive support session!

Force of Nature Meats
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Recharge odpověděl 22. duben 2024

We are glad to hear about your positive experience!

- Ty Bailey | VP of Services

1. květen 2024

Everything about Recharge is a class act. I used them while my business was active, and had a great experience setting up subscriptions and collecting recurring revenue from customers. Very simple and easy to use. I did end up having to close my account and worked with Bryan Nguyen who was a HUGE help and support with getting some charges reversed. It's very rare in the SaaS world to get refunded for anything, and Recharge made me feel like a valued customer by taking care of that for me. All in all, great app, great support. I'll be back if I ever open a product-based business again!

Lagom Body Co.
Spojené státy
Doba používání aplikace: Více než 3 roky
9. květen 2024

Excellent customer service - nice not to talk to a bot!

Market Lane Coffee
Austrálie
Doba používání aplikace: Více než 3 roky
26. duben 2024

Our Dev team says: "We have been using Recharge for offering subscriptions on our coffee store for some time now, and I must say we're impressed by the quality of service they provide. The main thing which makes them stand out is their top-notch customer support. I have been personally helped by Nikola C. from the technical support team on several technical issues and I must say he's a pro at what he does! We have recently migrated our store from "Recharge checkout on Shopify" to "Shopify Checkout Integration" and the entire migration and post-migration experience has been smooth because of Nikola and other members of the support team. Not only this, but I have contacted them via live chat and several other email tickets and I have always received blazing-fast responses with practical solutions. The support team is very active when it comes to fulfilling customer's needs, and we are having a great experience over all."

Hermanos Colombian Coffee Roasters
Spojené království
Doba používání aplikace: Téměř 4 roky
20. březen 2024

Our Shopify store have been using Recharge for a long time now, even before I took over as the team's e-coms guy. I've just gotten the Recharge team to switch us to the new checkout system and it's been great, so it's the right time for me to drop a review! It's easier for me to control, and it's a new clean look on our order confirmation pages. Customer service was amazing, thanks to Mariah and team!

Sarnies Coffee Singapore
Singapur
Doba používání aplikace: Více než 6 roky
Vývojář Recharge odpověděl 21. březen 2024

We appreciate you taking the time to leave a review and a shout out to Mariah!

- Ty Bailey | VP of Services

27. březen 2024

Great support team! Highly responsive and shows great follow-through with any issues.

Grounds & Hounds Coffee Co.
Spojené státy
Doba používání aplikace: Více než 5 roky
Vývojář Recharge odpověděl 8. duben 2024

We appreciate the review!

Ty Bailey | VP of Services

19. duben 2024

Fantastic, really patient and helpful

Westlab
Spojené království
Doba používání aplikace: Více než 3 roky
Vývojář Recharge odpověděl 22. duben 2024

We appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services