Recharge Subscriptions

Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10.

My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients!

Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.

EXCELLENT APP! I've been using it for years. It's perfect for dealing with B2C subscriptions. Our nutrition bar customers love it! Noura Salman, CPA of SuperFreshies.com and @NouraKnowsBest on IG.

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!

Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.

Our recent experience with Nick from e-shop Genius was nothing short of a rescue mission. When a sudden change in Shopify's checkout policy left our team scrambling, Nick stepped in and turned things around. He seamlessly coordinated with our team and Recharge, diagnosing the issue with expertise and precision. What stood out was his proactive communication. Thanks to Nick's swift action, our website is back to running smoothly. We're thoroughly impressed with the efficiency and excellence of his service. We’ll undoubtedly be turning to him again—our heartfelt thanks to Nick and the e-shop Genius team!

I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.

Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.

We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful.

We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help.

Roberto was super helpful and was able to resolve my problem FAST! Love the support

Ola and Aum are so kind and helpful, checking in to give me updates and resolution in 24 hours. Love them!