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I had a question about the amount of charge retry's a customer would have before their card wouldn't be charged anymore- and after those tries max out if I had to manually retry their purchased order for them. I received my answer right away from great customer service with large detail
Definitely the best option out there for recurring orders! Support answers very quickly, and they offer a lot of customizations.
AJ was fantastic. I had struggled to find solutions to problems for over a week and he was able to resolve my issue within a half an hour.
Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive!
Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive
We appreciate your feedback and the review!
- Ty Bailey | VP of Services
Great and helpful customer service that always answers really fast! They really care about helping you.
Thank you for helping Jaden! You were able to resolve our issue quickly and kept me updated each step of the way.
Thank you for leaving a review and for your shout out to Jaden!
- Ty Bailey | VP of Services
Have been using this app for the past year and a half. We just relaunched our product line and had some issues. Bryan from support was able to solve our issues within a few hours. Excellent software and staff! Would highly recommend!
So far so good with Recharge. Customer service is great. They respond to support tickets quickly and are always helpful.
Super app. I highly recommend it. Super customer support also, highly responsive! 5 out of 5 hands down.
Jairus saved our migration! We came over from Appstle and he was great at making sure we were on track to migrate when we needed to. He made the process very smooth, and always with a smile despite our annoying questions!
We appreciate the five star review and the shout out to Jairus!
- Ty Bailey | VP of Services