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Got great help when having problems with charges. And it was quick too! Can only recommend their customer service!
Great customer service and awesome app for subscriptions !
Always happy to help and quick with a resolution!
Highly recommended.
App is great! Easy to use and great customer service. Would recommend for anyone looking to add subscription capabilities to their store.
I recommend this app to others because it can give us a ability to have separate shipping profile for subscription products. Also, we can reach out to customer support any time and the resolution time doesn't take longer.
Recharge handles all of our subscriptions. It is a great way to manage customers and orders. The only problem we have is logging in from Shopify. It takes forever to load.
I wanted to give this review a 3 or 4-star rating, as there's always room for improvement! However, I specifically want to commend their technical support. I've been in contact with them multiple times this month, and I must say, they have impressed me with their in-depth knowledge, effective solutions, and prompt responses. Keep up the good work, guys!
We appreciate the shout out to our support team. Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Renata was great - she helped us with our issues we were having with our pixel to allow our data to sort properly which wasn't their fault at all. Thanks!
Meredith M. was sooo quick and helpful! Wish I could have her always around to help answer our recharge questions!
I had some problems with their widget, but they fixed them pretty fast. Good customer support and response time.
We migrated from our legacy system to Shopify and integrated ReCharge to support our automatic reorder subscription customers. The Recharge onboarding team was wonderful and made the transition as turn key as we could expect. Andrew H. our launch engineering manager, helped us transfer/import all our customer information, which we certainly would not have been able to do smoothly without his help. Gordon C was our growth account manager for the first 60 days and helped answer all our questions, provided helpful articles to train us for our unique business needs, and set up zoom meetings to check in with us and provide real-time support. Highly recommend using Recharge! They have a wonderful on-boarding team.