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Issue resolved with customer support.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!
We appreciate the review!
- Ty Bailey | VP of Services
Tech support is excellent, Juan C. Helped me today and solved my issue very quickly.
Raw Wild Dog Food
We appreciate your review - and the shout out to Juan!
- Ty Bailey | VP of Services
We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us.
The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions.
Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers.
We appreciate you taking the time to leave this review!
- Ty Bailey | VP of Services
Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10.
My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients!
Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.
Thank you so much for your review and feedback!
- Ty Bailey | VP of Services
Nikola C. from Technical Support was super helpful. Very happy with Recharge.
Thank you for the review - and the shout out to Nikola!
- Ty Bailey | VP of Services
Support is fantastic!
We appreciate your shout out to the Support team!
- Ty Bailey | VP of Services
Great help, quick response time. Thanks team!
Thank you for your review!
- Ty Bailey | VP of Services
MC was super helpful and ensured both we and the subscriber would be happy with the resolution
We appreciate the review -and the shout out to MC!
- Ty Bailey | VP of Services
Problems are always resolved in a timely manner. Questions answered within 24 hours. Always had a pleasant experience since 2016!
We appreciate you taking the time to leave a review of your experience with us!
- Ty Bailey | VP of Services