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Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!
We've just started using the app, but so far we've gotten a ton of support from the Recharge team to get set up. They were so helpful during migration and answered all of our questions so well. Excited to implement all the features it offers!
Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...
*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.
Recharge for Shopify has made business easier. It's seamless subscription management. It's the perfect solution for recurring sales. Highly recommended for its user-friendly interface and stellar support!
We're glad to hear about you experience with Recharge. Thank you for the review!
- Ty Bailey | VP of Services
Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.
I had a glitch and contacted customer service, which put me in touch with one of Recharge's engineers, Breanna. She connected me with an expert who was able to write a bit of code to solve my problem quickly and inexpensively. The whole experience was satisfying because the general standard that we merchants have come to expect from customer service is honestly quite low. These guys stood behind their product and helped me solve a problem, which means more sales for my store and more revenue for them. Yay!
Amazing customer service support team and app - they provided fast replies and went over and above to help with our migration from woocommerce to Shopify
Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.
Thank you for the quick response. and helping solve the issue I was having quickly and professional.